Brock Grim

Husband called to make the appt, when I showed up they had the previous owners in system for appt. Over phone was told it would take an hour, when dropped off was told would take 3-4 hours. Never got cal had the previous owners in system for appt. Over phone was told it would take an hour, when dropped off was told would take 3-4 hours. Never got call or text to update until I called, emailed and text to ask if it was done. More

by ann.butler.70 Verified Customer Verified Customer

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Had a minor accident. Great service when I needed it most! Got the car back same day Great service when I needed it most! Got the car back same day More

by Mike.downey Verified Customer Verified Customer

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All the features of my new Tundra were well explained and I was on the road quickly. I was on the road quickly. More

by Ronald.d.hodson Verified Customer Verified Customer

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Very good Very very very very very very very very very very very very good (13 words) very very very good (13 words) More

by wdolezal Verified Customer Verified Customer

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We enjoy the dealership and their efficient, great service on our Prius. We have purchased several Toyotas in the past and know Jason (outside service area) and Ryan McCallahan (Finance person) both service on our Prius. We have purchased several Toyotas in the past and know Jason (outside service area) and Ryan McCallahan (Finance person) both great people. More

by Mary Verified Customer Verified Customer

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They’ve always given excellent service. All service has been given with a smile and best manners. All service has been given with a smile and best manners. More

by garvinwdm Verified Customer Verified Customer

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Great service very timely, service manager was very pleasant and informative I was in and out in just about an hour .Thank You pleasant and informative I was in and out in just about an hour .Thank You More

by Robert Weeter Verified Customer Verified Customer

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Greeter immediately greeted us although he was the assigned person. All questions about a failure on the screen were answered.. assigned person. All questions about a failure on the screen were answered.. More

by Gene Verified Customer Verified Customer

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Responsive to my needs. Fairly easy to get an appt.. Comfortable waiting area. I am updated while my car is getting serviced. Easy check in and check out. Fairly easy to get an appt.. Comfortable waiting area. I am updated while my car is getting serviced. Easy check in and check out. More

by BSHONTS1943 Verified Customer Verified Customer

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Toyota of Des Moines has been very helpful and transparent. We plan to come back again! transparent. We plan to come back again! More

by Hestbech Verified Customer Verified Customer

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