Bryan Woodworth | Page 5

Overall, my experience at Portland Volvo was fantastic and exceeded expectations; I highly recommend the dealership for sales and service. I was looking for a hard-to-find used V50 T5 with manual transmis and exceeded expectations; I highly recommend the dealership for sales and service. I was looking for a hard-to-find used V50 T5 with manual transmission early in the summer, when seemingly none could be found locally or nationally. Cary Smart was my salesperson, and promised to keep me on "the list" should one come in locally. To my (and his) amazement, a manual V50 T5 had arrived in local trade, so he phoned me and advised that with a refundable deposit I could have first right of refusal on the car. I made the trip in to test drive, took a night to consider my other car options, and returned the next day to complete the paperwork. The financing process was simple and straight-forward, with fairly competitive rates and fees. The wagon did require a final piece of service work before the dealership would release it to me, so I was given a free loaner until the car was ready the next day. Overall the process was simple, pressure-free, and Cary's deep knowledge of Volvos and successful history at Portland Volvo set apart this from other dealerships. When returning for service work and to order parts, Bryan Woodworth and David Cleveland clearly conveyed expectations, explained the service work, advised quotes and pricing, provided loaners, and schedule service when convenient for me. Thanks again for a great buying and service experience. Thanks again for a simple, clear and understandable car buying process. More

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