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Cailyn Dacus
Cailyn Dacus at Toyota of Easley

Cailyn Dacus

Service Advisor

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

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4.6
32 Reviews

Hi, I’m Cailyn, Service Advisor here at Toyota of Easley. I was born and raised in Honea Path, SC, and I bring a strong work ethic, a passion for helping others, automotive knowledge to our team. Whether you're in for routine maintenance or a major repair, my goal is to get your vehicle back on the road quickly and keep it running at its best. I’ve been working for Toyota of Easley almost two years—but I bring over a decade of customer service experience to the table. My top priority is making sure your visit is smooth, straightforward, and that your vehicle gets the attention it deserves to stay safe and reliable on the road. Outside of work, I’m an avid outdoorsman. You’ll often find me hunting, fishing, off-roading, or racing either 4wheelers or cars on the weekends with my boyfriend. I’m also a proud dog parent to four American Bullies who are truly my babies. And if it’s football season aside from Whitetail hunting, you can bet I’m cheering on my Clemson Tigers—Go Tigers!

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

4.6

32 Reviews

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32 Reviews of Cailyn Dacus

July 26, 2025

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Employee Rating

The service was done perfectly and satisfactorily, covered by the vehicle warranty. Can't say any more. More

by fiuz5551
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Recommend Dealer
Yes
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Jul 28, 2025

Toyota of Easley responded

Thank you for the 5 star review. We appreciate your business.

July 18, 2025

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Employee Rating

I always get quick, courteous service at Toyota of Easley. They make it super easy to take care of car maintenance!! More

by larissafoster87
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Workmanship
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Recommend Dealer
Yes
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Jul 18, 2025

Toyota of Easley responded

We appreciate your business, Larissa. Thank you for your kind review.

July 18, 2025

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Cailyn was able to get me out quickly as I had to go out of town. More

by peterskrocki
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Toyota of Easley responded

We appreciate your feedback, Peter. Thank you for servicing your vehicle with us.

July 11, 2025

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Employee Rating

I paid $90 for an oil change and $150 for diagnostic fee. Ridiculous fee and it’s $50-$75 max at competitive shops. I’ve been a customer for 25 years and will not be back. More

by hunter.l1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 12, 2025

Toyota of Easley responded

Thank you for your review. We understand that price is an important factor, and we do our best to offer competitive rates while ensuring quality service.

July 11, 2025

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Employee Rating

The service was done timely. The car was ready pretty much when it was promised. The car health check was done and reported to me while waiting. Overall, it was a satisfactory More

by fiuz5551
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 12, 2025

Toyota of Easley responded

Thank you for your feedback on your recent service visit. We appreciate your business.

July 10, 2025

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Employee Rating

Was told at previous visit I had several paid visits left on my warranty. When they finished up they gave me a bill for $115. This is unsatisfactory. More

by NANCYKANUPP5353
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Mack

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Jul 10, 2025

Toyota of Easley responded

Thank you for reaching out, Mrs. Kanupp. I looked into your account, and it appears that the prepaid maintenance plan on your Highlander expired May 23, 2024. Your last service visit here was on November, 22, 2023, so you would have had available prepaid maintenance available at that time. I completely understand how frustrating this is and I apologize for any confusion we may have caused.

June 27, 2025

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Employee Rating

I was told by Toyota customer service line that dealer would call me the next day with proposed fix to cargo net hook defect. It’s been 4 days and no call yet. More

by DIVERJWL
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Workmanship
Service Time
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Recommend Dealer
No
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Jun 27, 2025

Toyota of Easley responded

Thank you for your feedback. Mr. Ian Mack has reached out several times, so please call back at your convenience. We've reviewed your concern and can confirm that your vehicle is functioning as intended by the manufacturer.

June 27, 2025

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Employee Rating

The staff is always very through in identifying the cause of the problem I am experiencing. More

by MARILYN6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Beaudoin

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Jun 27, 2025

Toyota of Easley responded

Thank you for your support. We appreciate your business.

June 27, 2025

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Employee Rating

I am very pleased with my service with Easley Toyota today. Cailyn Dacus was very kind and thorough. Thank you very much! More

by ellenrjordan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Beaudoin, Kevin Biddle

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Jun 30, 2025

Toyota of Easley responded

Thank you for the 5 star review. We are pleased that Cailyn took great care of you and your vehicle while you were here.

June 26, 2025

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Employee Rating

Courteous service along with texts to keep you informed about the progress of your car. More

by mark142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Toyota of Easley responded

Thank you for the 5 star review. We appreciate your business.

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