Ian Mack
Ian Mack at Toyota of Easley

Ian Mack

Service Manager

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

4.6
18 Reviews
4.6

18 Reviews

Write a Review

18 Reviews of Ian Mack

May 07, 2024

Dealership Rating
Employee Rating

Got me in quick and addressed the problem. All was good. Would come again. Thanks More

by Kevneq11
Service Price Transparency
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Recommend Dealer
Yes

May 07, 2024

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Not happy it took 2. 5 hours for oil change when I had apt. T More

by Aellenbu
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Recommend Dealer
Yes

May 07, 2024

Dealership Rating
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Have used T of E's service department for over 20 years. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. More

by tourtellotp
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Recommend Dealer
Yes

Other Employees Tagged: Kevin,Rafael, Dan, Glen - all very helpful. And owner Ryan

May 06, 2024

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Don’t set up appointment with me and tell me it’s 1 to 1. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. More

by AKSCH12
Service Price Transparency
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Recommend Dealer
No

May 05, 2024

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Everything was great. They always do a good job, I'm in my 5th Tundra and I have referred Toyota of Easley to lots of people! More

by RONNIE.METCALF
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Recommend Dealer
Yes

May 04, 2024

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Service well done Very friendly I would recommend your dealership to all my friends in the future More

by randrew.miska
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Recommend Dealer
Yes

Other Employees Tagged: Phil Sheindlander

May 03, 2024

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Very professional. Good customer service. Regular updates on service being performed. I used coupons that were available. More

by bethb1959
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Recommend Dealer
Yes

May 02, 2024

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Inexperienced people working on my truck. When I went to pickup my truck I would ask if they had tested the work that they had done and they always said yes which was not true. I had to tel More

by rubyherg
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Recommend Dealer
No

Other Employees Tagged: Tacinda, B, Josh,

May 02, 2024

Toyota of Easley responded

Hey Rebecca, Thank you for the honest review and for bringing the situation to our attention. We are working hard to provide the best service possible for our customers. We are very sorry that we dropped the ball when working on your truck. This will certainly be a coaching opportunity for our team and we will use this review to hold our team more accountable. We are very excited to have Ian on our team and we hope that you could give us another chance in the future to earn your business! Please call or text me if I can ever be of any assistance to you! Tucker Norris 864-915-4855

May 02, 2024

Dealership Rating
Employee Rating

Turned in for service and recall notice. Completed in a timely manner. Professional service and manners. More

by usafhdl
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Toyota of Easley responded

Thank you for the review! We are happy that you were pleased with our timing and quality of service!

May 02, 2024

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Employee Rating

Dan was friendly, courteous and very professional as was all the other people I had dealt with. More

by koenigrobert42
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Recommend Dealer
Yes
May 02, 2024

Toyota of Easley responded

Thank you so much for the 5 Stars and the great feedback!

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