Cameron McEnroe

Terrible, terrible service experience. I brought my 2006 Pilot for a valve adjustment in October 2022. Had to turn down repeated attempts to convince me that the car need all kinds of fix I brought my 2006 Pilot for a valve adjustment in October 2022. Had to turn down repeated attempts to convince me that the car need all kinds of fixed worth thousands of $ before they finally agreed to do the job. They broke the cylinder head and did not have one in stock, turning a one day job into an almost two weeks long ordeal. More importantly the valve adjustment was not done properly! After a few weeks the check engine light was on again and the mechanic told me that the car needs a valve adjustment (!) to which I replied that I just did that. They turn the light off and I kept driving the car thinking that this was caused by something else. The same scenario repeated itself 3-4 times until I finally took the car to a different mechanic which did a complete set of tests and told me that the car absolutely needs a valve adjustment. I will never take the car to BH again, so I ended up having to do the valve adjustment again someplace else. BH refused to give me a refund for the job poorly done. More

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