" Worst car buying experience ever "
Avoid this dealership. We were subjected to false promises and a ridiculously long wait when buying a Honda CRV here. Gross incompetence at every level. No concept of customer service at all. If you want a Honda, use a reputable auto broker instead.
"Replaced downsized tires at complimentary rotation"
Came to service for transmission fluid flash and agreed to complimentary tire rotation and balancing. After service I got to Firestone for wheel alignment check, and they discovered that tires are different sizes. Before Beaverton Honda rotation all tires was 225/60/16 but after rotation 2 rear tires 215/65/16 with critically dangerous unsafe damage. Now wheel alignment is not possible.
"Best Buying Experience and Customer Service"
Everyone I encountered here went above and beyond to make my experience easy and stress free. It was pressure free and I only had to work with one person the entire time. I only met with a manager at the end and it was so she can thank me for trusting them and purchasing with them. There were no negotiations since the price of the car was as low as KBB had it listed for. I highly recommend this dealership to everyone.