Cara Rizzo

I've purchased or leased my 5 minis from this dealership. My immediate family have purchased another 5. This has been our dealership since 2002. That speaks for itself. My immediate family have purchased another 5. This has been our dealership since 2002. That speaks for itself. More

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Difficult to get an appointment-waited more than a week & that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, br that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, brake fluid flush & coolant flush (the last 2 are of dubious merit) was $1963. This also included $189 for a “CBS system check”. Given that their labor rate on the invoice was $165, I was charged for 68 minutes for something that should take less than 10 minutes. I’m a former mechanic, so I actually know what I’m talking about. I won’t be back, an independent shop must be able to do better than this… More

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Predictably excellent service from Octavio and Cara up front, to the service video provided by technician Matt. front, to the service video provided by technician Matt. More

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Great service! Easy to get an appointment that works for my schedule. Staff is very polite, thorough and accomodating. Easy to get an appointment that works for my schedule. Staff is very polite, thorough and accomodating. More

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Cara is excellent at explaining any issues about mechanics in a straightforward and simple manner mechanics in a straightforward and simple manner More

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Service department was very easy to work with. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. More

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Super efficient and fast service, staff very professional and knowledgeable, dealership facilities are clean and well maintained. and knowledgeable, dealership facilities are clean and well maintained. More

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Perfect in every way - what they promise is what they deliver - Salesrep Jeff Laporte is outstanding deliver - Salesrep Jeff Laporte is outstanding More

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Always great service video is a wonderful part of the service people are friendly and efficient service people are friendly and efficient More

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Very organized. ..we're ready to get started the moment I arrived for my appointment... absolutely no wait. ..we're ready to get started the moment I arrived for my appointment... absolutely no wait. More

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