Carl Joyner

This is the second car I bought from here and I can tell you that when I’m ready to get a newer truck this is where I’m going you that when I’m ready to get a newer truck this is where I’m going More

by chriscastle422 Verified Customer Verified Customer

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Everything started out great but quickly went downhill fast. The lack of communication is the main thing. And lots of broken promises. My sales guy phil was the only good experience here. He was great. I fast. The lack of communication is the main thing. And lots of broken promises. My sales guy phil was the only good experience here. He was great. I suggest going to other locations before you get roped into something here and leave with broken promises. More

by dhopper10 Verified Customer Verified Customer

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Isreal and Carl were fair, honest, and reliable throughout the whole sales process. The whole team made it a positive experience where I had had a truly negative past experience at the Jenkins Chry throughout the whole sales process. The whole team made it a positive experience where I had had a truly negative past experience at the Jenkins Chrysler store 4 years ago. It completely changed my opinion of Jenkins thanks to their efforts! More

by faith64 Verified Customer Verified Customer

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On our approach to door we were greeted with friendly faces. The process was very detailed and they all worked with us with friendliness and professionalism. Thank you Jenkin’s!! faces. The process was very detailed and they all worked with us with friendliness and professionalism. Thank you Jenkin’s!! More

by JSSmokey Verified Customer Verified Customer

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Loved the service and Courtney was very polite and worked with us extremely well. She was very kind and so was Carl with us extremely well. She was very kind and so was Carl More

by lindawikowsky342 Verified Customer Verified Customer

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I didn't feel valued. When signing the contract, which was LONG, the finance person never went over the important things, like verifying my address, which they had totally When signing the contract, which was LONG, the finance person never went over the important things, like verifying my address, which they had totally incorrect. Through their error I had to go in a second time and sign a different contracts. The figures on the two were different. They arbitrarily changed the extended warranty from zero to $50 deductible when I had already paid for it via my credit card. I was promised a $500 incentive bonus which I never received. The say there are all about transparency but when I asked what the amount of the car on the contract was made up of, they either couldn't or wouldn't tell me. Finally I got a copy of the original form when the sales person talked with me. I went back in to talk with them. The finance manager was to handle the deductible on the extended warranty and have it put back to the zero deductible. Three weeks later I have yet to hear from anyone at Jenkins Kia Crystal River. I mentioned two in financing although it is upper management I feel needs to be called out. The employees only follow management and what management tells them to do and say. Needless to say I am not happy with Jenkins Kia Crystal River and I will never go there again, for anything. UPDATE I am not going to change the ratings I gave that reflected my experience during the purchase. But after my meeting on January 21st with Jamie Cummings (customer relations manager), George Leslie (sales manager) and Carl Joyner (used car manager), I have changed my rating to 5 stars, because of this meeting. There may be areas in which the dealership could improve customer relationship, but I am impressed with the way they dealt with my issues. This time I felt as though I was heard. More

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Second experience much better than the first. Wasted time previously. Did not appreciate some of the finance persons comments. Wasted time previously. Did not appreciate some of the finance persons comments. More

by sgf01 Verified Customer Verified Customer

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Great group of people! They went above and beyond to get me my Kia Soul!! ❤️ They went above and beyond to get me my Kia Soul!! ❤️ More

by amieallred82 Verified Customer Verified Customer

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We had a great experience shopping at Jenkins Kia of Crystal River to purchase our new car. From our first visit to the final closing of our sale, we were treated with respect, courtesy and a fair deal. Crystal River to purchase our new car. From our first visit to the final closing of our sale, we were treated with respect, courtesy and a fair deal. Everything was very straightforward and comfortable. There was no high pressure from our sales representative, Kirsten, who was very knowledgeable, patient, polite and helpful. She, Carl and Chris were a pleasure to work with. Highly recommend them for anyone looking to buy a Kia or other late model pre-owned cars they have available. More

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The staff was amazing helpful warm polite very friendly everything was perfect it truly was a pleasure coming to this dealership . Carl was amazing Sid was as well friendly and Aaron was amazing as well. everything was perfect it truly was a pleasure coming to this dealership . Carl was amazing Sid was as well friendly and Aaron was amazing as well. More

by anthonyclassic Verified Customer Verified Customer

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