Carla Rodrigues

Had an 8 o’clock appointment for an oil change and it took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? More

by Srhelectric Verified Customer Verified Customer

Report | Print

There was a terrible lack of communication! ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half done. Had to come back for another appointment a week later for another 2 days!! Little did anyone care that we needed our truck. It’s obvious to us that if your vehicle comes in for a recall it’s the last thing worked on. Again communicate it’s good to know !! Due to many issues with this visit we won’t be back. Consideration for a Ford customer is lacking. . . . I’m sure Ford would love to hear about the treatment we received. Then again. Will they care? More

by ssaunders8andme Verified Customer Verified Customer

Report | Print

We are a very long-standing customer of Ray Sheriff and Ford. We have bought many cars from the dealer. We have all of our cars service there. They are wonderful. And we really appreciate the long-term rel Ford. We have bought many cars from the dealer. We have all of our cars service there. They are wonderful. And we really appreciate the long-term relationship. Ryan is an excellent mechanic. Carla and her team were very, very helpful and diagnosing the problem and coming to a solution. Thank you. More

by Brad.sylvester Verified Customer Verified Customer

Report | Print

Bought. A 2024 ranger , my experience with dealership has been good. At 82 years old I don't put many miles on. A 2024 ranger , my experience with dealership has been good. At 82 years old I don't put many miles on. More

by JAMESBALDWIN1944 Verified Customer Verified Customer

Report | Print

Very professional, attentive and on time. We booked an appointment. I arrived on time and they took my car right in. It's nice to have customer service back in full force at some places of bu We booked an appointment. I arrived on time and they took my car right in. It's nice to have customer service back in full force at some places of business! More

by karen.johnson Verified Customer Verified Customer

Report | Print

Very thorough but expensive I appreciate the attention and thoroughness inspecting the vehicle. I appreciate the attention and thoroughness of inspecting the vehicle. Hopefully all is well now. and thoroughness inspecting the vehicle. I appreciate the attention and thoroughness of inspecting the vehicle. Hopefully all is well now. More

by djbidwell27 Verified Customer Verified Customer

Report | Print