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Carlo Verde
Carlo Verde at Manly Honda

Carlo Verde

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Carlo Verde

June 04, 2026

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Employee Rating

Carlo was great. He was honest and helpful and I felt very good about the whole experience and my car is running really well now. More

by lizamoratto
Recommend Dealer
Yes

Other Employees Tagged: Carlo Verde

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Jun 04, 2026

Manly Honda responded

Thank you for being our customer and for sharing feedback - We value and appreciate you and your business! Best, Your Manly Honda Team

May 26, 2026

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Carlo was great. We got 2 cars done efficiently highly recommend him. Great job happy More

by THERESEMROZEK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 22, 2026

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Getting my in for service and having it completed with quick and easy. All of the staff were friendly and helpful. More

by TIFFANYCLACEY15
Recommend Dealer
Yes

Other Employees Tagged: Carlo Verde

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May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 14, 2026

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Fast, friendly and clear. Amazing customer service making it easy to do business here. Appreciate it. More

by ErinB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez, Christina Campbell

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May 26, 2026

Manly Honda responded

Thank you for the feedback! We appreciate your business and are glad to have you as a customer. Your Manly Honda Team

May 12, 2026

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Carlo V. Never failed to impress me and meeting my car needs whenever I come and visit for service. He’s very transparent, kind, and caring that’s is why he d More

by Bunny516
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice, Daniela Velazquez Martinez, Hiram Lopez, Brittany Dunn

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May 26, 2026

Manly Honda responded

Thank you for the feedback! We appreciate your business and are glad to have you as a customer. Your Manly Honda Team

May 12, 2026

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Well cared for by Carlo and the technician assigned to my car did well. Stellar More

by Bunny516
Recommend Dealer
Yes

Other Employees Tagged: Carlo Verde

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May 26, 2026

Manly Honda responded

Thank you for the feedback! We appreciate your business and are glad to have you as a customer. Your Manly Honda Team

May 07, 2026

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Me gusto mucho la atención con que tomaron mi llamada y ofrecer lo que en mi caso era mas comodo para mi More

by myr_orozco
Recommend Dealer
Yes

Other Employees Tagged: Carlo Verde

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May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

May 06, 2026

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This time it is so pleasant to meet with the team. They took care of my concerns More

by jinmzhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniela Velazquez Martinez , David Doyle

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May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

May 03, 2026

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Did not solve the problem . Not able to get in touch with carlo Directly . More

by RCYWU55
Recommend Dealer
No

Other Employees Tagged: Carlo Verde

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May 01, 2026

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Employee Rating

Bad repair job left gas fumes leaking into car with part not installed correctly. Gas spilled in car. Carlo then tried to stall the fix by a day because he was off work. He tried to postpone it a day withou More

by iamshawnalabelle
Recommend Dealer
No

Other Employees Tagged: Carlo Verde

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May 01, 2026

Manly Honda responded

Hi iamshawnalabelle, Thank you for taking the time to share this with me. I’m truly sorry to hear about your experience, especially the fuel odor concern. I completely understand how unsettling that must have been, and that’s not the experience we want for any of our guests. Your safety and peace of mind are extremely important to us, and I take concerns like this very seriously. I’d appreciate the opportunity tto review what happened and ensure everything was addressed properly personally I also understand your frustration with the timing and communication. We should always work around your schedule and keep things clear and convenient for you, and I’m sorry that wasn’t your experience. When you have a moment, could you please share the best contact number to reach you, or the 6-digit repair order number from your visit? I’d like to connect with you directly and help bring this to a proper resolution. Thank you again for bringing this to my attention. I genuinely appreciate the opportunity to make this right. Best regards, José Rocha Customer Experience Manager Manly Honda 707-535-1163 jrocha@manlyauto.com](mailto:jrocha@manlyauto.com

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