Carlos Gutierrez | Page 2
Sales Manager
Mercedes-Benz of Cutler Bay
10701 SW 211 St
Cutler Bay, FL 33189
Dealership Experience
7 yrs, 1 mo
Languages Spoken
English
Spanish
25 Reviews
Write a Review25 Reviews of Carlos Gutierrez
November 17, 2020
The service in this dealership is excellent, I have been going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! More
Other Employees Tagged: Hugo Sanchez , Frank Aguilera, Carmen Arrazola
September 22, 2020
Excellent, safe and courtesy service provided by all. Very detail and over the top customer service and the best car available. Very happy and thank you all Very detail and over the top customer service and the best car available. Very happy and thank you all More
Other Employees Tagged: Alex Gonzalez
September 08, 2020
What can I say about this amazing experience, twice in this dealer at Cutler Bay Mercedes Benz!! Carlos Gutiérrez , the seller, was always there for us, every time. I went my first time shopping for my h this dealer at Cutler Bay Mercedes Benz!! Carlos Gutiérrez , the seller, was always there for us, every time. I went my first time shopping for my husband’s car. From the moment you enter the place it is a pleasant experience. The ambience, staff and personalized treatment is extraordinary. Carlos has the best patience with customers and he is there to help you every step of the way. Danny Baster, the sales manager, such a gentleman as well. He makes sure, you get the best attention and feel comfortable. Not every manager can be as down to hearth as Danny. The way he treats his staff members and customers is exceptional. I wish for a boss like him!! Having said that. I went back a second time for a car for myself and I felt as part of the family already. Every question and concern Carlos and Danny were there to help. I had the best deals on both cars and I am very very happy. I would go back any time . Not the regular experience you get in any other dealership. The process was smooth and took the adequate time. The finance guy Rene, was very nice and kind as well . He made sure I got the plans I needed within my budget. It was a pleasant experience. I definitely recommend this place and of course , Carlos and Danny thank you again for all the bother !!! More
Other Employees Tagged: Daniel Baster , Rene
July 02, 2020
I was helped by Carlos Gutierrez, his service was amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wif amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wife a wonderful surprise. I couldn’t be happier. More
Other Employees Tagged: Ewer (Ever) Aguiar
June 02, 2020
Best service I ever had ! Never going to another dealer ! Appreciate you guys! Dani buster , Carlos and Ewer was PERFECT and on point on everything ! Appreciate you guys! Dani buster , Carlos and Ewer was PERFECT and on point on everything ! More
Other Employees Tagged: Daniel Baster , Ewer (Ever) Aguiar
May 13, 2020
Thank you Mr. Ortiz for your professionalism and understanding the true meaning of customer service. Mercedes Benz of Cutler Bay has a true Allstar in Oliver Ortiz. This will be my fourth deal from understanding the true meaning of customer service. Mercedes Benz of Cutler Bay has a true Allstar in Oliver Ortiz. This will be my fourth deal from financing/lease with you guys and I’m so glad I’ve done all my deals at the Cutler Bay location with Mr. Ortiz. If you want the best, you go to the best. Visit the Cutler Bay location for your next dream car. More
Other Employees Tagged: Oliver Ortiz
January 18, 2020
I've been buying cars with these guys for over 10 years now. The best service you can find and they treat you like family. now. The best service you can find and they treat you like family. More
Other Employees Tagged: Daniel Baster , Ewer (Ever) Aguiar
December 14, 2019
I don't mind when I have to take my car for the service, women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're t women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're too kind and professionals More
Other Employees Tagged: Daniel Baster , Charlie Rodriguez
December 05, 2019
I’m super happy with my car and the deal I got from the dealer, they worked with me explaining everything and showing me all possible options, they worked as a perfect team, they have everything ready for dealer, they worked with me explaining everything and showing me all possible options, they worked as a perfect team, they have everything ready for you within an hour or less once you decide! More
Other Employees Tagged: Daniel Baster
August 21, 2019
Excellent, Professional I purchased/lease a vehicle , and my experience has been wonderful. Everyone so professional, the manager, Financial services (Vanessa) , and My sa I purchased/lease a vehicle , and my experience has been wonderful. Everyone so professional, the manager, Financial services (Vanessa) , and My sales & leasing consultant Carlos Gutierrez, is the best. i highly recommend purchasing a vehicle from there, and ask for Carlos. You will be satisfied More