Carlos Gutierrez | Page 2

The overall experience was amazing. Carlos was very helpful in the entire process. I would definitely recommend him to anyone looking to buy a new car. Carlos was very helpful in the entire process. I would definitely recommend him to anyone looking to buy a new car. More

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In my opinion this dealer have very bad customer services and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of p and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of people who do not speak English well, that is a personal lesson but it is not fair to scam people by doing things that are not authorized and charge an unrequested item having specified in the entry that it was necessary. I specified that I only needed the 5000 Mile service and the girl Ashley Mathis told me to change the oil and filter to which I said yes, she shows me the paper and I sign (my mistake was not reading and trusting) believing in It was agreed to only change the oil and filter, it turns out that they make unauthorized changes and charge me an amount for a service that I did not request. Be careful and check well. Out of respect for customers, cashiers should have more empathy and look people in the face when making transactions. Gracias a la ayuda de Sami y Carlos pude solucionarlo, pero me parece una falta de respeto que se aprovechen de personas que no hablan bien inglés, eso es una lección personal pero no es justo estafar a la gente haciendo cosas que no están autorizados y cobran un artículo no solicitado habiendo especificado en la entrada que era necesario. Especifique que sólo necesitaba el servicio de las 5000 Millas y la chica Ashley Mathis me dijo cambio de aceite y filtro a lo que yo le digo que si, me muestra el papel y yo firmo (mi error fue no leer y haber confiado) creyendo en que fue lo acordado sólo cambio de aceite y Filtro, resulta que me hacen cambios no autorizados y me cobran un monto por un servicio que yo no solicité. Tengan cuidado y verifique bien. Por respeto a los clientes las cajeras deberían tener más empatia y mirar a la cara al hacer las transacciones. More

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Carlos was so awesome. He was very patient, encouraging, and accommodating. Even though we were unable to make a purchase, we still had a good experience. Thank you Carlos! He was very patient, encouraging, and accommodating. Even though we were unable to make a purchase, we still had a good experience. Thank you Carlos! More

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Carlos was patient and very polite. He has great understanding of all the features of the cars and how efficient each cars are. He has great understanding of all the features of the cars and how efficient each cars are. More

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Carlos was polite, professional and knowledgeable. He worked with us to insure we had several offers to choose from. He worked with us to insure we had several offers to choose from. More

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Carlos, Ty and Rick are people you can count on. They are professional and knowledgeable. They handle any situation to make sure the customer has an enjoyable experience. They are professional and knowledgeable. They handle any situation to make sure the customer has an enjoyable experience. More

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Con Carlos Gutierrez fue una experiencia Unica Muy Profesional nos explicaba Todo. Y en todo momento fue muy atento Profesional nos explicaba Todo. Y en todo momento fue muy atento More

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Carlos ha un vendedor exelente, amable, condescendiente y muy respetuoso. Haria negocio con el otra vez muy respetuoso. Haria negocio con el otra vez More

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Carlos my particular salesman was amazing there isn’t anything he wasn’t willing to do for the sale to be completed. anything he wasn’t willing to do for the sale to be completed. More

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Very friendly and not pushy. Great experience talking with him about Nissans. Enjoyed the conversation. Great experience talking with him about Nissans. Enjoyed the conversation. More

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