Dealership Experience
10 yrs, 10 mos
Industry Experience
23 yrs, 6 mos
Specialties & Trainings
Genesis G90 Certified
265 Reviews
Write a Review265 Reviews of Carlos Menjivar
July 28, 2016
Excellent Experience at Tustin Hyundai! I was expecting the car buying process to be a hassle, and was prepared to leave the dealership frustrated and exhausted. My experience at Tustin Hyun I was expecting the car buying process to be a hassle, and was prepared to leave the dealership frustrated and exhausted. My experience at Tustin Hyundai was just the opposite. Trey Lewis greeted us, asked us what we were looking for and went over our options with us. He worked with us to get the payments where we needed them to be, and made the whole process a breeze. I couldn't believe that there wasn't a "catch." I am beyond pleased with my experience, and truly hope Trey still works at Tustin Hyundai when it is time for us to go back for another car. Once the purchase was made, we went to the finance office and had a pleasant experience there as well. (I can't remember her name off the top of my head) but she was friendly and made the paperwork process a breeze. Once we were finished, Carlitos Menjivar went over the car's features with us, paired our phones' bluetooth to the car, went over Apple CarPlay and much more. He answered all of our questions, and we drove the car off the lot feeling great. Thank you, Tustin Hyundai! More
Other Employees Tagged: Trey Lewis
July 20, 2016
Excellent I purchased my first car through tustin hyundai and it was a pleasant experience. They give you undivided attention to make sure you get the car you w I purchased my first car through tustin hyundai and it was a pleasant experience. They give you undivided attention to make sure you get the car you want at the best offer and follows up with you even after your purchase. Highly recommend. More
July 19, 2016
Veloster Great experience, friendly and knowledgable staff. Made buying a car so easy and fun, very happy w my car and everything. Would definitely recommend t Great experience, friendly and knowledgable staff. Made buying a car so easy and fun, very happy w my car and everything. Would definitely recommend this dealer to anyone searching for a new car. Hassle free. Thank you More
July 19, 2016
Very happy with my purchase Costco Auto Program is the way to go. Very little negotiation needed on the price feature and APR. Tustin went out of there way to locate the car I wa Costco Auto Program is the way to go. Very little negotiation needed on the price feature and APR. Tustin went out of there way to locate the car I wanted in long beach and delivered it when promised. More
Other Employees Tagged: Yessi
June 28, 2016
great experience Great experience fast service friendly staff. Found a vehicle that suited my needs and test drove another vehicle before finding the one I purchased. Great experience fast service friendly staff. Found a vehicle that suited my needs and test drove another vehicle before finding the one I purchased. Carlitos was very helpful and friendly. More
June 10, 2016
No pressure, great buying experience - Love my new car! Carlitos was amazing and helpful, very no pressure. I told him I would be heading to test drive a Toyota Prius after my test drive with him and he was Carlitos was amazing and helpful, very no pressure. I told him I would be heading to test drive a Toyota Prius after my test drive with him and he was very professional about the whole experience. Carlos was so great that when I went to Toyota dealership right down the street, it just amplified the great treatment I received at the Hyundai dealership. The Toyota dealer was so rude and tried to sell me something I didn't want, I left within the first 10 minutes and headed right back to Hyundai! Carlos explained everything from start to finish clearly, answered all my questions and was very clear about the features of the car. He sold the car without giving me a HARD sell - which was so great! I was dreading car shopping, but the experience was so great from Carlos, to the finance team and the service team – I've told everyone about my great car shopping experience! I am so pleased with my Hyundai Sonota Hybrid and the whole car buying experience, I think I might not be buying any other brand in the future. More
June 07, 2016
Genesis purchase Carlitos was very helpful. He provided outstanding service during our purchase. He was patiently answering all my questions. I am sure we will return Carlitos was very helpful. He provided outstanding service during our purchase. He was patiently answering all my questions. I am sure we will return and recommend the dealership to friends and family. More
May 22, 2016
Hyundai Honey. I actually went to Tustin Hyundai twice Carlitos helped me the first time and he was very nice and not pushy. Shawn Brown assisted me the second time. I actually went to Tustin Hyundai twice Carlitos helped me the first time and he was very nice and not pushy. Shawn Brown assisted me the second time. I was more specific with what I wanted and his help was 100% professional and I ended up getting exactly what I wanted. Even the finance lady Cheryl was awesome, she reminded me of my mother. This is my second Hyundai and my first experience (not at Tustin Hyundai ) was a nightmare. I decided to give it another shot and the experience was A++ I don't remember how long I was there but I didn't want to leave. I absolute love my car. More
Other Employees Tagged: Shawn Brown
April 29, 2016
Santa fe We are very happy with our purchase of the Hyundai Santa Fe. Love the style and the way I drives very comfortable. This is our first Hyundai and we' We are very happy with our purchase of the Hyundai Santa Fe. Love the style and the way I drives very comfortable. This is our first Hyundai and we're loving it More
April 29, 2016
My New 2016 Geminis. A call from Carlos Menjivar let me know there was an opportunity for new incentives to purchase a new Genisis. Today as I am driving this nice car, I A call from Carlos Menjivar let me know there was an opportunity for new incentives to purchase a new Genisis. Today as I am driving this nice car, I appreciate his help even more. When I arrived to the dealership a proposal was already prepared for me which made it very convenient for me. That's it. Simple, easy and very convenient. Thanks again. More