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Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.7
103 Reviews
4.7

103 Reviews

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103 Reviews of Carlos Murillo

December 31, 2025

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The wait time was unexpected. ...but I mean it was okay for the time of day I got there. More

by JALESA_MILLIGAN
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Recommend Dealer
Yes
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December 27, 2025

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Excellent customer service as always, I being coming to this place for over 5 years and they are to notch team More

by A.DELAROSA
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Recommend Dealer
Yes
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Dec 27, 2025

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

December 03, 2025

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Mak Haik Chevy has been my dealership for about 30 years. The service is impeccable, and all my vehicles have been purchased from there as well. I feel like the staff there knows me and always takes good car More

by Joan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Tony McPhail, Jim Cox , Henry Palacios

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Dec 03, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

November 17, 2025

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It was great performance and everything is good fr and no more problems at all More

by HESOCOOL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Mark McQuiggin, Brad Kny, Jose Rosales, Tony McPhail, Frank Trahan, Amber Mosley, Chris Hayden, Elizabeth Hellman

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Nov 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

November 04, 2025

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Everyone is so kind and treated us with great respect. I couldn't ask for better service More

by LAKENNON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Robinson, Alfonso Rodriguez, Jack Jones, Frank Jemela, Juan Godinez, James Chatman

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Nov 04, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 02, 2025

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I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

by Carolyn Rachal-Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Brad Kny, Juan Godinez, James Chatman, Christian Diaz

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Nov 02, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 26, 2025

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Service tech was awesome. Meet me at the car promptly and let me know when completed. More

by HAL.LYNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rosales, Juan Godinez

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Oct 26, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 11, 2025

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Employee Rating

They were very professional and helpful. Went above and beyond. Will definitely bring all my vehicles back to Mac Haik and recommend to my family and friends. More

by aliciaboykin
Recommend Dealer
Yes

Other Employees Tagged: Antione Burks, Faraun Pruitt, Brian Caldwell , Mario, Alex

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Oct 11, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 01, 2025

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Employee Rating

I am very happy their customer service and doing their job professionally keep it up More

by Solo1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lacy, Tony McPhail

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Oct 01, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

September 06, 2025

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I'm highly disappointed when I came by 9/2 at 8:06PM and Candace M. stated they weren't able to service me for an oil change. I tried calling multiple times before driving from Pearland and no one answered More

by smith.mary1
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Horace Manuel, Moe Zayid, Scott Johnson, Brad Kny, Juan Godinez, Christian Diaz, Chris Hayden , Candance M.

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Sep 06, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

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