Carlos Ramirez | Page 6

Excellent product and dealership as well I believe we made the right choice in choosing obrein dealership. Everyone treated us with the utmost respect. I am sure we will return again and agai I believe we made the right choice in choosing obrein dealership. Everyone treated us with the utmost respect. I am sure we will return again and again More

by cdwcolden Verified Customer Verified Customer

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Excellent Car Buying Experience I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said sh I began my search online. Two people responded. First a woman who said she would have to ask her supervisor about some questions I asked and said she would got back with me. She did not, but the head of the online sales department, Nick, responded and asked if I had heard from her. I told him I had not and asked him the questions. In both cases several days went by before anyone got back with me. I almost did not follow up because I got the sense that they were not very responsive, informative or interested in a sale. I thought they just wanted to get me to the dealership. I eventually did come in and from that point on all the people I met with were very good. They were responsive, took the time to understand my particular circumstances and my financial issues. I was glad they understood and accepted my parameters and did not try to sell me a car that cost more than I wanted to spend. No high pressure sales! There was a senior sales person, Rex Moonshower and a junior sales person, Carlos Ramirez . They were both excellent and they worked together very well. The junior sales person was the one who interacted with me the most. He was perfect: professional, knowledgeable, listened and understand my issues and concerns, asked clarifying questions to make sure he was clear about my needs, was patient and willing to work with me to my satisfaction. I think he is an strong asset to your sales force. Often people that young do not work well with older folks, but I sensed no barriers or biases from him. The financial person, whose name I think was Sean (but I;m not sure), was also very professional. He was assertive and informed me of all service plans, etc, but he was not pushy about it. The part that I liked the best was that it did not take all day. I was able to make my purchase and be out of the store withing several hours. The length of time it takes to by a car is what makes me put off buying a car. I do my research in advance and I am almost certain what I want when I get there and I strongly dislike sitting around for whatever is happening during those long waits. I especially hate the negotiating when the sales person says they have to go ask their supervisor and then I want for 30 minutes or more. During this purchase there was only one such period before we negotiated an acceptable price. There was no haggling, which is excellent. I bought a Hyundai because I like the brand. I bought from O'Brien because I like their service center and the professionalism of the staff. I give it a 5 out of 5 stars. More

by susanannlear Verified Customer Verified Customer

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Great Car Buying Expierence The first time I bought a car in FL it was a nightmare. The staff at O'Brien make buying a car an easy and pleasant experience . I highly recommend t The first time I bought a car in FL it was a nightmare. The staff at O'Brien make buying a car an easy and pleasant experience . I highly recommend them. More

by alorence1 Verified Customer Verified Customer

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17 Tucson Got the price I wanted and the kind of vehicle I wanted. Carlos was a very nice salesman and worked with my wife and I very well to get the deal Got the price I wanted and the kind of vehicle I wanted. Carlos was a very nice salesman and worked with my wife and I very well to get the deal More

by btmlmm01 Verified Customer Verified Customer

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completely satisfied The entire staff there was fabulous. From sales ie: Cameron and Carlos, to the managers Rex and Brian to the finance staff. I was very happy with the The entire staff there was fabulous. From sales ie: Cameron and Carlos, to the managers Rex and Brian to the finance staff. I was very happy with the entire process. More

by rcollier Verified Customer Verified Customer

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New Elantra Had no intention of buying a new car, but when I brought my 2013 Sonata in for servicing the Salesman was there & offered to show me a new Sonata..Tol Had no intention of buying a new car, but when I brought my 2013 Sonata in for servicing the Salesman was there & offered to show me a new Sonata..Told him our next car would be the Elantra & you can see from the above that we bought the 2017 Elantra.. More

by serendipity14 Verified Customer Verified Customer

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friendly very friendly and listened to my concerns spent a consider amount of time to make the type of deal that I needed to make the lease work very friendly and listened to my concerns spent a consider amount of time to make the type of deal that I needed to make the lease work More

by geofekete Verified Customer Verified Customer

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