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Carlos Rodriguez

Overview Reviews (22)

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Carlos Rodriguez

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Carlos Rodriguez | Page 2

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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5.0

22 Reviews

Overview Reviews (22)

5.0

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Carlos Rodriguez

February 06, 2021

Dealership Rating

Employee Rating

Service was great! Carlos always on top of the service needed for my car! Happy to bring my car to Lexus of Pembroke Pines know that I will receive top service! needed for my car! Happy to bring my car to Lexus of Pembroke Pines know that I will receive top service! More

by COOPERCITYBETH

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Feb 08, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your auto service needs! We love to hear that you can depend on Carlos to take excellent care of you and your vehicle. Have a wonderful week!

January 24, 2021

Dealership Rating

Employee Rating

Carlos was wonderful and helpful Hopefully I can get him Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time More

by LOURDES76

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jan 25, 2021 -

Lexus of Pembroke Pines responded

It is great to hear that Carlos took such great care of you during your visit. Thank you for choosing Lexus of Pembroke Pines, we look forward to working with you again! Drive safely and have a wonderful day.

December 31, 2020

Dealership Rating

Employee Rating

The best dealer ever.excelent customer service.very professional.take care a customer like a family. Restrooms,cafeteria ,waiting areas all places are very clean professional.take care a customer like a family. Restrooms,cafeteria ,waiting areas all places are very clean More

by mileyvisfuentes

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zee Hanif, Gaetano Costantino

Helpful 0

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Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your wonderful review of Lexus of Pembroke Pines! We are grateful to have you as a customer.

December 05, 2020

Dealership Rating

Employee Rating

Our experience was amazing. Very friendly and no hassle. What they originally told us the price would be, it was. No back and forth like other dealers hassle. What they originally told us the price would be, it was. No back and forth like other dealers More

by mgallardo

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino , Gema Urbina was our finance and she was great

Helpful 0

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Dec 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We pride ourselves on our straightforward and accommodating service here at Lexus of Pembroke Pines, and it means a lot to know that we hit the mark. We hope to see you again sometime!

November 11, 2020

Dealership Rating

Employee Rating

He's a dealer who has the best customer services. I have bought cars in other dealer but in this one I am satisfied. Thank you bought cars in other dealer but in this one I am satisfied. Thank you More

by Morales567

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Gema Urbina

Helpful 0

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Nov 11, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have earned your confidence! Thanks for choosing Lexus of Pembroke Pines, and enjoy your new car!

Nov 11, 2020 -

Morales567 responded

Thank you so much

November 08, 2020

Dealership Rating

Employee Rating

Carlos was great! It’s always easy to service our vehicles because loaners are usually always available. From start to finish, it’s always a smooth day vehicles because loaners are usually always available. From start to finish, it’s always a smooth day More

by Alrightythen

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 09, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one make us smile! We love to hear that Carlos made your service process simple and five-star worthy. Thank you for being a Lexus of Pembroke Pines customer!

October 30, 2020

Dealership Rating

Employee Rating

Excellent work very friendly Gaetano, Carlos and Alex that is a great team. They know what they are doing and help the customer to leave happy that is a great team. They know what they are doing and help the customer to leave happy More

by MIAMIGUILLE

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino

Helpful 0

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Oct 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! It is fantastic to hear that you are so confident in the Lexus of Pembroke Pines team. We appreciate your business and hope to work with you again down the road!

October 19, 2020

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Employee Rating

Great customer service right down the road from my house. Lexus of Pembroke Pines exceeded my expectations! Maybe I will buy my next Lexus from them. Lexus of Pembroke Pines exceeded my expectations! Maybe I will buy my next Lexus from them. More

by jacurlyd_20

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 19, 2020 -

Lexus of Pembroke Pines responded

We sincerely appreciate your 5-star review! We are delighted to hear we have exceeded your expectations. We look forward to the opportunity to work with you again in the future at Lexus of Pembroke Pines! Thanks so much for the review!

October 04, 2020

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Employee Rating

Very nice and professional staff; however the vehicle service and carwash service is very poor. Every time I’m supposed to get a carwash afterwards, my vehicle comes back even more dirtier than I handed service and carwash service is very poor. Every time I’m supposed to get a carwash afterwards, my vehicle comes back even more dirtier than I handed it to them. More

by NikkiNikki82

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Yomar Contreras

Helpful 0

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Oct 20, 2020 -

Lexus of Pembroke Pines responded

Nikki - This is a concerning review to read, and it certainly doesn't sound like the exceptional car washing service we pride ourselves on here. I would like to speak with you directly about this to see what we can do to improve going forward. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lourdes Carvelli - Customer Relations Manager - 954-443-2102

September 28, 2020

Dealership Rating

Employee Rating

Excellent experience I will definitely buy another vehicle from this dealership and from Alejandro. From the moment that I arrived to the moment I left I felt that I had all the attention needed. All vehicle from this dealership and from Alejandro. From the moment that I arrived to the moment I left I felt that I had all the attention needed. All of the staff from the Alejandro to Gema (finance.manager) Made me feel great of.dealing with such a group of.professionals. Thank you More

by pezu1975

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino , Gema Urbina,

Helpful 0

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Sep 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad you enjoyed working with Alejandro and Gema here at Lexus of Pembroke Pines, and we will certainly pass along your kind words. Safe driving in your newly purchased vehicle!

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