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Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
208 Reviews
4.9

208 Reviews

Write a Review

Dealership Experience

12 yrs, 4 mos

208 Reviews of Carlos Silvera

September 06, 2025

Dealership Rating
Employee Rating

Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now More

by Rich & Wendy Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Jacqueline Quinlan

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Sep 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback, Rich and Wendy! It’s great to hear that our salesman earned your trust and helped you continue your long Chevrolet ownership history with Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Dealership Rating
Employee Rating

Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

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Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More

by Jvanhillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

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Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm happy to hear that you had a fantastic experience with Coby and our sales manager at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 23, 2025

Dealership Rating
Employee Rating

Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there More

by MarieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Ivan Vargas, Coby Smart

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Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Marie, thank you so much for your wonderful review! I'm thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was the best car buying experience you've had. We're especially glad to know that Coby provided you with exceptional service and took the time to answer all your questions. We truly value our customers and aim to make sure everyone feels comfortable and satisfied with their decisions. We look forward to seeing you again soon and hope you’re enjoying your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

Dealership Rating
Employee Rating

Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been More

by minotgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Coby Smart, Jeff Chandler, Jason Giacoppo

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Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I'm delighted to hear that Coby provided you with thorough explanations of the vehicle features. It's wonderful to know you’ve been part of the Colonial West Chevrolet of Fitchburg family for twenty years! Your continued support means a lot to us. We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2025

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Employee Rating

Made the process so easy and friendly! Genuine guy just wanting to help you in a big process. More

by aphyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you found the process easy and friendly at Colonial West Chevrolet of Fitchburg. Our team is dedicated to making your experience as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2025

Dealership Rating
Employee Rating

Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa More

by amybee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Bill McMahon, Shelley Dupre

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Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm pleased to hear that Bill provided you with such a friendly and efficient experience at Colonial West Chevrolet of Fitchburg. Enjoy your new car, and I appreciate your referrals! We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 20, 2025

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Employee Rating

Extremely helpful and helped stay within my budget and got everything done within a timely manner. More

by f-marie12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

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Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg extremely helpful and that we were able to work within your budget. Timeliness is important to us, and we appreciate your recognition of that. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 19, 2025

Dealership Rating
Employee Rating

Outstanding sales and service. They made everything extremely easy and professional. I would recommend them to anyone looking for a vehicle! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, ROBBY DODD, Pamela Bussiere

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Aug 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had an outstanding experience with our sales and service team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and I appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 18, 2025

Dealership Rating
Employee Rating

Extremely relatable and professional. The transaction was smooth and made me feel welcome at the establishment. Thank you, Bill! More

by Riccis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Aug 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that you felt welcome and had a smooth transaction with Bill at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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