Carlos Vidal | Page 9

Impressive Bill was an amazing consultant to work with. Extremely knowledgeable and caring. He was not pushy in anyway like most of these sales guys we all hear Bill was an amazing consultant to work with. Extremely knowledgeable and caring. He was not pushy in anyway like most of these sales guys we all hear of. In fact, before we started to look he even said to me, “just remember you may not leave today with a car, but we will find one that fits your needs - so when you come back you can leave in the perfect fit.” It made me very relaxed and comfortable. We looked at a few different models, ended up leaving two days later in a brand new Grand Cherokee that I am absolutely in love with. I can already tell you this dealership is amazing - and I will most certainly get my cars/trucks through this dealership only! Go Branhaven Jeep/ and Mr. Larson you were impeccable. More

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Professional, product educated staff This the third vehicle that I myself have leased from Branhaven, I have also sent many friends and family there. Ryan, Jonathan and Carlos are all tr This the third vehicle that I myself have leased from Branhaven, I have also sent many friends and family there. Ryan, Jonathan and Carlos are all true gentlemen. Their honest and positive business ethic is a pleasure to deal with, and will have me returning to them for my next vehicle. More

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Wonderful, work with you, and not pushy Recent college grad and they gave me the best deal out of 5 dealers. They were very understanding and helpful. Not once did I feel pressured to buy a Recent college grad and they gave me the best deal out of 5 dealers. They were very understanding and helpful. Not once did I feel pressured to buy a car More

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Awesome Experience I would highly reccomend this dealership. Especially Mike. He made buying a car very easy with no pressure. And best of all at each point everything w I would highly reccomend this dealership. Especially Mike. He made buying a car very easy with no pressure. And best of all at each point everything was explained to us. The entire process was made easy from start to finish. More

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Al is great I came into Branhaven on behalf of my company looking for a specific vehicle we had researched on the internet. Al approached my coworkers and I and i I came into Branhaven on behalf of my company looking for a specific vehicle we had researched on the internet. Al approached my coworkers and I and immediately got us started on the process. He was friendly, honest and straightforward. He didn't try to upsell us or pitch a more expensive vehicle; he knew what we wanted and did what we needed him to do to get the truck purchased at the price we were willing to pay for it. Al is ambitious, honest and helpful. If you go to Branhaven seek him out, he will make sure you get what you're looking for and won't waste your time. More

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Professional friendly and courteous There was never any pressure I walked in. I told them what I was looking for they came back with a great price and we made the deal There was never any pressure I walked in. I told them what I was looking for they came back with a great price and we made the deal More

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Grand Cherokee leasing experience with Al Met with Al on Friday, found the vehicle of choice quickly and happily picked up my new Grand Cherokee on Monday. A very efficient experience. Met with Al on Friday, found the vehicle of choice quickly and happily picked up my new Grand Cherokee on Monday. A very efficient experience. More

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Easy, no pressure purchase and a great deal! I purchased a new ram truck from Rich at Branhaven. From the time Ali walked in the door, Rich was attentive, but not pushy at all. He demonstrated hi I purchased a new ram truck from Rich at Branhaven. From the time Ali walked in the door, Rich was attentive, but not pushy at all. He demonstrated his desire to meet my requests and didn't play games. My time was limited and he was able to get me the deal I wanted (including my trade in) and have me out the door in less than an hour...including my trade appraisal, negotiation and a test drive! I'd asked if I could pick the new truck up just two hours later and it was no problem for him. I came back to a detailed vehicle, and paperwork waiting for me. Anytime I buy a product branhaven sells, I will be returning and working with Rich. More

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Purchased first new car Stephen was absolutely fantastic. Honest and professional. The management at the dealership was just as good. Made the entire experience painless. Wou Stephen was absolutely fantastic. Honest and professional. The management at the dealership was just as good. Made the entire experience painless. Would recommend this dealership to everyone! More

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Unhappy returning customer Lied to Dominic in the last week As a returning customer I'm not happy with the fact on how I buy a brand new 2017 car and they let me drive off the lot wit Dominic in the last week As a returning customer I'm not happy with the fact on how I buy a brand new 2017 car and they let me drive off the lot with the AC not working now I'm sitting in a loaner car the day after I just bought my car and the AC compressor needs to be replaced great it's getting fixed but STILL not a satisfied returning customer for the fact that they gave me my new car like this did they really check and go over the whole car ??? No because if they did they would have seen that the ac doesn't work and not have gave it to me rite ???? No more Future here real talk !!!!! "THANKS SO MUCH RICH & CARLOS & HOWARD for trying to threaten me if I was to walk away from this car it would've wrecked my credit and I would never be able to get a car or never get approved for a mortgage from walking out of this car with that being said I called Chrysler capital and was informed I have more options and I did a walk away not a friendly walk away and my options were 100% that I can get all my money back and walk away from this car these guys in this office try to walk all over me and take avenge of a 26-year-old guy well it's not happening thanks to Chrysler capital four hours on the phone and they made it happen for me I thank them so much truly goes to show how much that there snakes in that office I am more upset that the fact that they told me I couldn't walk away from this so four hours with Chrysler capital on the phone and they contacted the dealer and put a complaint in as they told me I couldn't get out of this car they told Chrysler capital that I could come pick my car up tomorrow goes to show they thought they were gonna lie to me walk all over me well too bad now Chrysler Will send the dealership a direct bill for that 2017 Dodge Challenger with no AC that they know they're getting a bill that has to be paid due to this incident this is what will happen when a unsatisfied customer gets threatened and lie to Chrysler capital sure wants to hear from a returning customer that experienced what I did truly blessed !!! "This DEAL was done Monday June 26th 2017 " More

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