Carlton McCray | Page 5

I have only great things to say about Legend Nissan. The entire staff have been wonderful all the many years that I was a customer. I always felt I was getting the best deals and service Carlton was an outs entire staff have been wonderful all the many years that I was a customer. I always felt I was getting the best deals and service Carlton was an outstanding salesman. More

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Great Experience My salesman Carlton McCray at Legend Nissan was one of the most understanding and considerate car salesmen I have dealt with. His patience and unders My salesman Carlton McCray at Legend Nissan was one of the most understanding and considerate car salesmen I have dealt with. His patience and understanding were unparalleled. He as well as the General Manager listened to our questions and worked with us -- not against us. More

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Legend Nissan was great! They helped me find a great car for a great price. I would recommend them to anyone looking for a car. for a great price. I would recommend them to anyone looking for a car. More

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Carl McCray is a pleasure to deal with! He’s an honest sales We have come to Carl McCray now the third time and he’s a pleasure to work with. Gives you the best price without the usual haggling. We have come to Carl McCray now the third time and he’s a pleasure to work with. Gives you the best price without the usual haggling. More

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Great service Carl McCray was an extreme help with me really finding the car I needed. Walked in not knowing what I would get. This is the first car I ever brought Carl McCray was an extreme help with me really finding the car I needed. Walked in not knowing what I would get. This is the first car I ever brought and he made the process so stress free and easy because he's so knowlegable. Im so grateful for him. When it's time for an upgrade I know exactly where I'm going!!!! More

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GREAT !! Going to different car dealerships was very overwhelming for me . This would be my first car I didnt know what to get ! But Carl helped me pick out th Going to different car dealerships was very overwhelming for me . This would be my first car I didnt know what to get ! But Carl helped me pick out the perfect car for me . I'm absolutely ecstatic! Thank you so much! More

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My review of Carlton As a new customer to Nissan Carlton was very knowledgeable about what car he thought would suit me needs. He let me test drive a few cars, explained t As a new customer to Nissan Carlton was very knowledgeable about what car he thought would suit me needs. He let me test drive a few cars, explained the differences and ultimately helped me make the right choice. I feel very confident with my purchase and I have already recommended a friend to him! More

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Great staff Legend Nissan is the best dealership on Long Island. This is my second vehicle I leased from legend. Carl MCCray is a awesome salesmen listend to ever Legend Nissan is the best dealership on Long Island. This is my second vehicle I leased from legend. Carl MCCray is a awesome salesmen listend to everything I had to say. Needed a car for my daughter and he put me in a Nissan Sentra. There deals are great there staff is great and there finance manager Dwayne Evens is great at what he does. An overall great experience. Than you legend Nissan. More

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Terrible Shopping Experience at Legend Nissan Our terrible car shopping experience at Legend Nissan at Syosset NY 11791 today 28th July 2018 from 2.45 PM to 6 PM is described below. We visited Our terrible car shopping experience at Legend Nissan at Syosset NY 11791 today 28th July 2018 from 2.45 PM to 6 PM is described below. We visited the Legend Nissan located at Syosset NY 11791 showroom today to buy one Nissan rouge, many of which are listed online at the dealers’ website and autotrader at a very competitive price. Before starting for a 3 hour journey to showroom, we confirmed both rates and availability of cars by Gina at the store who greeted us at the store at 2.45 PM and introduced us to Carlton (goes by “Carl”) at the store. From this point onwards, the visit was a combination of deception, confusion, aggression, weird, upsetting, mis-treatment, misbehavior and possibility of ongoing racism the store. We saw a few cars in the lot and like one of them which was listed at $13,990 on the website (LegendNissan stock#12358P). We test drove the car however, later at the desk we found out on car fax that car had an accident on we asked to look at other cars. We quickly zeroed in on another Nissan rouge (Legend Nissan stock#12413P) listed online at $14,990. We tested drove this car and started to talk about buying options for this car. Throughout this period of test drive and understanding about the cars, Carl acted clueless and surprised for every question we ask, and many times he would not answer and respond with a personal questions like of no relevance to question being asked about the car – why are asking this question, you came here in a Mercedes, what was the race of last car sales man when you bought your last car. When asked about the price, he started added a lot of extra money -e.g. 995$ for certification that we did not want, 895$ for dealer prep fee and + tax at 6.35%, he asked for CT rates and asked his computer google voice search what is the CT rate and DMV fee. I confronted him on this DMV fee and he said its $250 and we will return you left over money. We asked him to remove the certification; he mentioned he needs to ask his manager professionally this time. He goes the manager and comes back with manager who was introduced as “Joe” to us. Joe said he has no right to force us to buy the certification so he will remove 995$ and said cannot reduce the price any further. We agree to the deal and asked him about any addition fees. He mentioned there are no more fees with anything else including financing charges etc. I wanted him to clarify DMV when he brings his paper back for pricing and financing deal. He said its 400-500$ (instead of $250 mentioned by Carl), we were ok with that. They (Carl and Joe) wanted us to fill paper for credit application to proceed to next step for financing to ensure there is no further catch in the pricing; we requested to understand financing terms before we take the loan since we were also ready to pay all the money via bankers check. They were extremely rude in responding to this question and did not want to us understand or explain the financial terms or even talk to anybody before they wanted down payment etc. from. He brings a piece of paper which has fees for registration at $ 587 (instead of $250 by Carl – his excuse was that he did not know we were from CT even though he was with us for more than 2 hours and heard our 4 hours commute to car shop and asked his google voice about CT taxes, range of $400-500 and another doc fee of 75$) which has absolutely no clarity about financing terms or loan details. At this time, the car is already 2500$ more than its listed price with an unknown financing catch that we have no clue about. They start screaming at us when we requested if we can take the car today if we finish paperwork today and introduced us to a new person name “Rich (Richard)”. This person comes back and tells us that he cannot honor any one of the terms agreed by his staff (Carl and Joe) and car will now be $2000 more expensive (so next $4500 more than listed price) and we must get financing from them which is at least 80% of car price (restricted our ability to add down payment from $8000 to $3500 max to the loan) and need to at least 60 mos loan (we were asking for 36 mos loan) and must pay interest for at least 1 year before we can repay the entire loan. His excuse was that he does not care what other people at store committed to us (Carl and Joe) told us, this deal did not make sense to him so he will not approve it. At this time, the car was $6000 more than its listed and confirmed online price (which included cost of this imposed loan and its terms). Rich was very calm about his demeanor as if he is an expert of cold blooded mean acts and can do and say whatever he wants because it’s his shop and he can make rules any time he wants, tell his staff to tell us whatever he wants and walk back on all of it whenever he wants. Our experience with three people Carl, Joe and Rich at Legend Nissan was worst in 15 years of car or any dealing (even grocery shopping, which is a lot cheaper) in this country we have been –We were lucky we did not sign a deal with such a dealership because god knows what else would be in store if the deal had actually gone through. PLEASE NEVER EVER GO TO THIS STORE, THEY WILL DO WHATEVER THEY WANT AND KILL YOUR TIME SO THAT YOU GIVE UP TO THEIR RIPP OFF SCHEME TO PERSONALLY ATTACK YOU AND FRUSTRATE TO CORE. More

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Professional , courteous , strive for excellence I would recommend Legend Nissan for their commitment to excellence , professionalism , knowledge and a very pleasant buying experience .this is how ca I would recommend Legend Nissan for their commitment to excellence , professionalism , knowledge and a very pleasant buying experience .this is how car shopping should be .Mist of all I got the best price and completely satisfied More

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