Carmine Francese | Page 3
Customer Service and BDC Manager
Hodges Mazda
10681 Philips Hwy
Jacksonville, FL 32256
Dealership Experience
9 yrs, 3 mos
Industry Experience
17 yrs, 8 mos
Specialties & Trainings
2017 Customer Service Top 100 in the Nation for Mazda
Mazda Elite Master Sales Certified
38 Reviews
Write a Review38 Reviews of Carmine Francese
June 05, 2018
A great buying experience Our salesman Carmine made the buying experience of the cx 9 a pleasure. Straight forward negotiations of my trade in and price of the cx9 made the wh Our salesman Carmine made the buying experience of the cx 9 a pleasure. Straight forward negotiations of my trade in and price of the cx9 made the whole process painless and it was a pleasure working with carmine. More
March 21, 2018
Great car buying experience with Carmine and Tim With my lease coming due in May, I contacted Carmine to see if I could take advantage of an early trade in with the March Madness specials. After a co With my lease coming due in May, I contacted Carmine to see if I could take advantage of an early trade in with the March Madness specials. After a couple of email conversations, Carmine and I were able to come up with a win-win new lease and I drove home my new Mazda3 within a week of our original conversation! No sales pitch, no time lost with “ up-selling” tactics. Carmine is personable, knowledgeable , and highly professional! In the finance office, Tim’s friendly demeanor helped all the paper work involved go so quickly! Thank you, Carmine and Tim! More
March 11, 2018
The best experience we have ever had buying a car. This was the best experience we have EVER had buying a car. Carmine is a great guy and was the perfect person for us. He had such R-E-S-P-E-C-T for m This was the best experience we have EVER had buying a car. Carmine is a great guy and was the perfect person for us. He had such R-E-S-P-E-C-T for my Aretha, a 1993 Black DeVille which I reluctantly traded, that I named my new MX-5 RF C-A-R-M-I-N-E. We are happy. More
November 15, 2017
Excellent staff well educated in the process of making the purchase of the car delightful. Would recommend this dealership to anyone interested in purchasing a staff well educated in the process of making the purchase of the car delightful. Would recommend this dealership to anyone interested in purchasing a Mazda. More
September 23, 2017
Happy ending to our car shopping A tree fell on our car when we evacuated from St Simons to Greenville, SC to escape Irma. We had been doing some intensive research on cars. We foun A tree fell on our car when we evacuated from St Simons to Greenville, SC to escape Irma. We had been doing some intensive research on cars. We found our perfect car, and the experience couldn't have been better. Everyone made us feel great about buying this car. The dealership even returned our rental car for us, so we could ride back together to St Simons. The sales team was very caring, and all we can say is thank you Hodges Mazda Sharon and Mike Grodsky More
Other Employees Tagged: Eric Singer
September 21, 2017
One of a kind Carmine has sold me two cars in about a year's time. He is refreshing and one of a kind. The new owners of the dealership have continued the exception Carmine has sold me two cars in about a year's time. He is refreshing and one of a kind. The new owners of the dealership have continued the exceptional car buying experience. I felt no pressure to buy and I feel like I got a great deal on both cars. The folks in the service department have been amazing as well. My car was done on time and always had a loaner car for me to drive while mine was in service. If you look in the dictionary for excellence you will see the definition of Hodges Mazda. More
Other Employees Tagged: Torben Reichhardt, Sandy West
September 18, 2017
Straight forward helpful dealer and associates. Searched 7 other dealers before coming here. There was only one other comparable in customer service. I highly recommend you ask for Carmine Francese Searched 7 other dealers before coming here. There was only one other comparable in customer service. I highly recommend you ask for Carmine Francese when you go here. He was the best Car salesman I have met. He was straight forward and honest and didn't push anything outside of budget.This dealer was not pushy and didn't try upselling unneeded products either. They stayed within the range I was looking and and even settled below budget. The only constructive criticism I have for this dealer is the amount of waiting time for the paperwork seemed a little excessive since I had made a down payment a couple days before hand. I was expecting it to take about an hour and ended up closer to 2 and half. Otherwise I am happy so far with the Kia Forte I purchased here. More
August 31, 2017
Easy buying experience I was hesitant to buy from a dealership but Hodges made it easy from the start...Thanks to Mark and Carmine for the great customer service! I was hesitant to buy from a dealership but Hodges made it easy from the start...Thanks to Mark and Carmine for the great customer service! More
Other Employees Tagged: Mark Flores
August 24, 2017
Best car buying experience we ever had! Great atmosphere, very fair with trade in, and great price. The sale was handled entirely by management. The sales consultant showed you the vehicl Great atmosphere, very fair with trade in, and great price. The sale was handled entirely by management. The sales consultant showed you the vehicle and explained how everything worked and reviewed the paperwork. Carmine continued to explain every option throughout delivery. Excellent salesman and we would highly recommend him. Just ask for him and he will do a wonderful job for you! They are not on commission so no presure to buy. I have bought many cars throughout my life and this by far was best overall experience. Thank you Carmine and Kevin(sales manager)!!! We live in Bradenton, Fl and we will be back. More
Other Employees Tagged: Kevin Mitchell
March 22, 2017
Great staff Best experience at a dealership in jacksonville Carmine and kevin make you feel at home. They really go above and beyond on anything you need great s Best experience at a dealership in jacksonville Carmine and kevin make you feel at home. They really go above and beyond on anything you need great staff More
Other Employees Tagged: Kevin