Carol Heyse
Carol Heyse at Martin Honda

Carol Heyse

Sales Representative

Martin Honda

298 East Cleveland Ave
Newark, DE 19711

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5.0
394 Reviews
5.0

394 Reviews

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394 Reviews of Carol Heyse

July 29, 2026

Dealership Rating
Employee Rating

Have leased with Martin Honda for many years. And always been satisfied with their service. Carolyn Heyse has been the only specialist we've worked with. And we didn't want to change because she More

by johnniemunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2026

Martin Honda responded

Thank you for your continued loyalty to Martin Honda! It means so much to us that you've trusted us with your vehicle leases for so many years. We're especially grateful for your kind words about Carolyn Heyse. She truly cares about her customers, and we're delighted to hear she has consistently helped you find the right vehicle while making you feel like part of the Martin Honda family. We'll be sure to share your wonderful feedback with Carolyn. Thank you for your recommendation and continued trust—we look forward to helping you for many more years to come. Enjoy your new Honda, and drive safely! Martin Delivers!

July 21, 2026

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Carol was exceptional, as usual! Took care of everything. She just knows everything! Always helps with any situations. She is such a great person. More

by dobe5grey
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Martin Honda responded

Thank you for your wonderful review and for your continued trust in Martin Honda! We're thrilled to hear that Carol provided another exceptional experience. Her knowledge, dedication, and genuine care for our customers are just a few of the reasons she's such an important part of our team. We're so glad Carol was able to take care of everything and help you through every situation with the outstanding service you've come to expect. We'll be sure to share your kind words with her—they'll mean a great deal. Thank you again for choosing Martin Honda. We truly appreciate your loyalty and look forward to serving you again in the future. Drive safe! Martin Delivers!

July 05, 2026

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Martin Honda and the sales representative, Carol Heyse, were a joy to work with. Carol listened, answered all my questions, didn't rush my decision, and genuinely wanted me to have the car I wanted. The wh More

by Bridget Newell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: So sorry I didn't catch everyone's name.

Jul 05, 2026

Martin Honda responded

Thank you for your fantastic review and for your continued loyalty to Martin Honda! We’re truly honored to have earned your trust, and it means so much to hear that you continue to choose us for your vehicle needs. Carol Heyse will be delighted to hear your kind words. She is dedicated to listening to her customers, answering every question, and making sure each person feels comfortable and confident throughout the buying process. We’re so glad she helped you find the vehicle you wanted without ever making you feel rushed. Your recognition of our entire team means a great deal to us. Providing an exceptional, customer-focused experience from beginning to end is what we strive for every day, and we’re thrilled to know we delivered that for you once again. Thank you for your continued support and for recommending Martin Honda. We truly appreciate your business and look forward to serving you for many years to come. Enjoy your new vehicle, and drive safe! Martin Delivers!

July 02, 2026

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Carol made my experience amazing. The transition to trade my car was made simple and I truly enjoyed my time at Honda. More

by Hadassah Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

Martin Honda responded

Thank you for the kind review! We’re thrilled to hear that Carol made your experience such a positive one. She takes great pride in providing outstanding customer service, and we’re so glad she made the trade-in process simple, smooth, and enjoyable for you. We truly appreciate your kind words and are grateful that you chose Martin Honda for your vehicle purchase. We’ll be sure to share your compliments with Carol. Enjoy your new Honda, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 23, 2026

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I want to give a huge shoutout to Carol Hayes for her patience, guidance, and support throughout this entire process. She took the time to listen to every concern, walk us through all of our options, and More

by Jayanna Hudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Martin Honda responded

Thank you for the incredibly thoughtful review! We’re so happy to hear that Carol Hayes made such a meaningful impact on your first car-buying experience. Purchasing your first vehicle is a major milestone, and we’re honored that Carol was able to make the process feel straightforward, stress-free, and enjoyable from start to finish. Carol’s patience, communication, and dedication to truly listening to her customers are what make her such a valued part of our team, and we’re thrilled to know she was there to guide you through every question and option along the way. We’ll be sure to share your kind words with her. Congratulations on your first vehicle, and thank you for trusting Martin Honda with such an important moment. We truly appreciate your business and look forward to being here for you for many years to come. Enjoy your new Honda and drive safe! Martin Delivers!

June 20, 2026

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The dealer ship is fine some of the sales staff have a little buzzard in them at the door. Luckily I deal with Carol she's the best More

by sforrester79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Pijuan

Jun 21, 2026

Martin Honda responded

Thank you for your feedback and for taking the time to share your experience. We’re glad to hear that Carol continues to provide the outstanding service you’ve come to expect. She truly cares about her customers, and we’re fortunate to have her on our team. We also appreciate your comments regarding your experience when arriving at the dealership. Customer feedback helps us improve, and we’ll be sure to share your thoughts with our team. Thank you for your continued business and for recognizing Carol’s dedication. We look forward to serving you again in the future. Drive safe! Martin Delivers!

June 18, 2026

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Always a pleasure to work with Carol. I was able to get what I needed without any hassle. More

by patrickmacbride
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 18, 2026

Martin Honda responded

Thank you for the great review! We’re so glad to hear that it’s always a pleasure working with Carol. She truly cares about her customers and works hard to make every experience as smooth and hassle-free as possible. It’s wonderful to know she was able to help you get exactly what you needed with ease. We appreciate your continued trust and your kind words. Thank you for choosing Martin Honda, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 14, 2026

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Martin Honda is always incredibly kind and helpful. There is a reason why my family has been going to them for three generations now. More

by T.F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tylor

Jun 15, 2026

Martin Honda responded

Thank you for the wonderful review and for your family's incredible loyalty! Having three generations of your family choose Martin Honda is one of the highest compliments we could receive. We’re honored by the trust you’ve placed in us over the years and are grateful for the opportunity to continue serving your family. It’s great to hear that our team continues to provide the kindness and helpful service that keeps you coming back. Relationships like yours are what make our work so rewarding. Thank you for being a valued part of the Martin Honda family. We look forward to serving you and future generations for many years to come. Drive safe! Martin Delivers!

June 13, 2026

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Process was straightforward and simple and the crew were very friendly and knowledgeable. Pleasant experience. More

by chrismikeoverstreet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Martin Honda responded

Thank you for the great review! We’re delighted to hear that you found the process straightforward and simple, and that our team was friendly, knowledgeable, and easy to work with. Providing a smooth and pleasant experience is exactly what we strive for, and we’re glad we could deliver that for you. We truly appreciate your kind words and your business. Thank you for choosing us, and we look forward to assisting you again in the future. Enjoy your new Honda and drive safe! Martin Delivers!

June 02, 2026

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I have used this dealership for the past 20 years. They are fair and efficient. Carol is the best! She sincerely cares about her customers. More

by micheles
Recommend Dealer
Yes
Jun 03, 2026

Martin Honda responded

Thank you for your incredible loyalty over the past 20 years! We truly appreciate the trust you’ve placed in us throughout the years. It’s wonderful to hear that you continue to find our team fair and efficient. Carol will be especially grateful for your kind words—she genuinely cares about her customers and works hard to provide the best possible experience. Thank you for being a valued member of the Martin Honda customer family, and we look forward to serving you for many years to come! Drive safe. Martin Delivers!

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