Caselle Henry

Caselle was easy and helpful to work with. I told him exactly what j was looking for and he was able to deliver. I told him exactly what j was looking for and he was able to deliver. More

Report | Print

Dealership is great everything was awesome the attention, customer service, whole experience was perfect. will come back! customer service, whole experience was perfect. will come back! More

Report | Print

Entire team was wonderful especially my salesman Cassele Henry was amazing! And Kenny Riggins and Rob Love did a great job as well! I appreciate everyone working hard to make sure I got the perfect vehicle! Henry was amazing! And Kenny Riggins and Rob Love did a great job as well! I appreciate everyone working hard to make sure I got the perfect vehicle! More

Report | Print

Caselle made the whole thing easy. I knew exactly what I wanted — a brand new Grand Cherokee — and he got me in it fast, no hassle. Great customer service, super personable, and the wh I knew exactly what I wanted — a brand new Grand Cherokee — and he got me in it fast, no hassle. Great customer service, super personable, and the whole process was quick and smooth. Couldn't have asked for a better experience. Highly recommend! More

Report | Print

This place is always great. Never had any issues with them. Henry Caselle always gets me what I need and Kenny from finance makes the magic happen. Never had any issues with them. Henry Caselle always gets me what I need and Kenny from finance makes the magic happen. More

Report | Print

As an out of state customer, you rely a lot of the word and conversations with the dealership on what you’re getting, the process, etc. We agreed on a deal that involved the vehicle I purchased to be dri and conversations with the dealership on what you’re getting, the process, etc. We agreed on a deal that involved the vehicle I purchased to be driven/delivered to me, roughly 4 hours from the dealership. The dealership had told me it would be delivered with a full tank of gas, first issue I had which it was delivered with a half tank of gas. Not a huge deal. The other main issues were the vehicle only coming with 1 key, and no paperwork/owners manual. These would not of been a huge deal, but because the dealership never told me about either detail, it became a bigger issue. The 2nd key is important for us as a family of 4, and the paperwork/owners manual was important as it would have included the door security code. I requested assistance with these issues multiple times and the salesman, Caselle, did assist in ways to get at least the door code but was unsuccessful. At the end of the day, the management directly told me there was nothing they could do, and to basically go away. I never did get any sort of communication from a manager of any kind. It feels like basically they see me as an out of state customer, most likely they won’t get my business again, so why go through any sort of effort to fix the situation? Overall the experience was extremely subpar, and I feel extremely shorted. More

Report | Print

I was actively shopping lease offers and had a clear timeline to make a decision. I communicated exactly what I needed to move forward, including a full lease breakdown and timing. Initial contact th timeline to make a decision. I communicated exactly what I needed to move forward, including a full lease breakdown and timing. Initial contact through the website resulted in only automated responses, and I ultimately had to reach out directly to get things moving. After that, multiple people responded at the same time, which made the process feel uncoordinated. Despite being ready to move forward, I never received a complete or usable lease quote (VIN, pricing, incentives, and full structure). I ultimately chose another dealership that provided clear, detailed numbers and timely follow-up. This felt like a missed opportunity, as I would have seriously considered doing business here with better follow-through and transparency. More

Report | Print

This dealership actually helped me find what I wanted for the price I wanted. Casselle was great. the price I wanted. Casselle was great. More

Report | Print

Mr. Miller and son were very professional, courteous polite. Their customer service was excellent couldn’t ask for any more if anyone is ever interested in coming to suburban dealership please ask in re polite. Their customer service was excellent couldn’t ask for any more if anyone is ever interested in coming to suburban dealership please ask in reference Mr. Miller Senior and Junior. They are awesome thank you so much for my new vehicle. My success stay blessed!! More

Report | Print

My experience with was the best with Caselle, Hamah, Mike, and Rofeal. Everyone was so kind and understanding of my situation. I am very happy with my experience and would recommend them to anyone and e Mike, and Rofeal. Everyone was so kind and understanding of my situation. I am very happy with my experience and would recommend them to anyone and everyone. Thank you all so much again. More

Report | Print