Casey Novotny
Casey Novotny at Walser Nissan Wayzata
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Casey Novotny | Page 7

General Manager

Walser Nissan Wayzata

15906 Wayzata Blvd
Wayzata, MN 55391

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Casey Novotny

January 12, 2024

Dealership Rating
Employee Rating

I walked in and felt like family, I was very well taken care of, everything was explained and I will 100% go to this dealership again! More

by IHIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lackay

Jan 14, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2024

Dealership Rating
Employee Rating

Excellent customer focus and made the deal enjoyable. Jevon did a fine job with putting us in the Ariya! More

by THOR333DTC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jevon in Sales 5 Stars

Jan 14, 2024

Walser Nissan Wayzata responded

Hey Thor, we hope you are greatly enjoying your new Ariya EV! We look forward to your next visit! Take care!

January 11, 2024

Dealership Rating
Employee Rating

I tried calling but unable to speak with a person. Made a appointment but never got a response. It said I would get an email or phone call. I didn't receive either. I did go for the appointment and t More

by CDOBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 12, 2024

Walser Nissan Wayzata responded

Hey CDobis, I am sorry to hear about this. We recently switched over to a new system for appointment scheduling and I would appreciate your insight on this and more information on how it was scheduled. Please if you have time reach out to me either by email at cnovotny@walser.com or phone @ 612-712-1246. Thank you for the feedback! Thank you, Casey Novotny General Manager Walser Nissan Wayzata

January 11, 2024

Dealership Rating
Employee Rating

Brought our Rogue in for an oil change and inspection. Adam was our service advisor and he was great - he greeted us as soon as we arrived and gave a thorough explanation of the work being done. The waiti More

by giannarea1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review and your business!

January 11, 2024

Dealership Rating
Employee Rating

Solved my problem and sent me the video of their work to demonstrate exactly what was wrong and what they did to fix it. Talk about transparency! More

by KATIEJOYBERNDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin, Mary

Jan 12, 2024

Walser Nissan Wayzata responded

Hi Katie, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 10, 2024

Dealership Rating
Employee Rating

Very good service ! Got help for questions that i asked for using my car. Highly recommended. More

by KOSTYAS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

January 10, 2024

Dealership Rating
Employee Rating

Easy to schedule appointment, great communication and quick to reply. Great service providers and very well organized service department. More

by LAURABLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Hi Laurabllc, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2024

Dealership Rating
Employee Rating

This is a great store to purchase a car or have work done on your car. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

January 09, 2024

Dealership Rating
Employee Rating

The service that was given was quick as well as them letting me know if possible delays was nice More

by PLAYBALL144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Let us know next time you are in how we can earn 5 stars!

January 09, 2024

Dealership Rating
Employee Rating

The speed of service especially during the weekend rush period could be reviewed to have a quick return of vehicle. More

by SOMASG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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