Casey Shears
Casey Shears at Mercedes-Benz of Rocklin

Casey Shears

Sales Consultant

Mercedes-Benz of Rocklin

4747 Granite Dr
Rocklin, CA 95677

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79 Reviews

Dealership Experience

6 yrs, 5 mos

not yet
rated

79 Reviews

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79 Reviews of Casey Shears

December 20, 2022

Dealership Rating
Employee Rating

Completely satisfied with the communication and transparency throughout the simple process as I believe the purchase of a car should not be a difficult process. More

by angela.armstrong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Marta , Jack who offered tutorial on the vehicle

December 18, 2022

Dealership Rating
Employee Rating

Justin and his team made the entire experience pleasant and easy, and I love my new car!! More

by mikeandlisaroth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts , Tony Alexan, Jessie Choong

November 15, 2022

Dealership Rating
Employee Rating

My overall experience at Mercedes Benz of Rocklin was good. My first telephone conversation was with Chris, who answered many questions about the C300 I was interested in. I was then handed off to Will More

by kkrotter
Recommend Dealer
Yes

Other Employees Tagged: William Marta , Jack

Nov 16, 2022

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the recommendation!

August 20, 2022

Dealership Rating
Employee Rating

Ok so although I was told I would get the car in a week and I didn’t get it till a month later, I do have to give a huge thank you to Ronnie Phillips. He stayed in communication with me throughout the whol More

by aileenramos92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Phillips

Aug 25, 2022

Mercedes-Benz of Rocklin responded

Thank you for the input. We sincerely apologize for your inconvenience.

August 20, 2022

Dealership Rating
Employee Rating

I really enjoyed my purchased experience with Alex Ventura. He is very friendly and professional in dealing with the transaction. I had a great buy and I'm enjoying my car More

by PONUSAMY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ventura Harlyn

Aug 23, 2022

Mercedes-Benz of Rocklin responded

We're lucky to have Alex and a great team. We appreciate your business and will be happy to assist you again in the future~

March 28, 2022

Dealership Rating
Employee Rating

I should say ;they have Great service, friendly staff and very professional . I definitly recommend this dealer More

by Taraneh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Holt

Mar 29, 2022

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the recommendtion!

March 18, 2022

Dealership Rating
Employee Rating

Clean professional and attention to details of what I was looking for…resourceful and helpful More

by nb.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ross

Mar 24, 2022

Mercedes-Benz of Rocklin responded

Thank you for the great review!

March 04, 2022

Dealership Rating
Employee Rating

Friendly automotive group. Went and got the car we wanted. Great group of people. Ronnie and Casey were great. Our finance guy, Ryan, I believe was his name was fast as well wi More

by tcarey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Phillips, Ryan Ross

Mar 10, 2022

Mercedes-Benz of Rocklin responded

Thank you for your business and for the great review. Enjoy your beautiful new Mercedes Benz!

March 04, 2022

Dealership Rating
Employee Rating

Excellent experience leasing our new Mercedes-Benz GLA 250. Arthur was great to deal with. Thanks to Arthur and the whole team. More

by neconomou
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Rose

Mar 10, 2022

Mercedes-Benz of Rocklin responded

Thank you for your business and for the great review. Enjoy your beautiful new Mercedes Benz!

February 09, 2022

Dealership Rating
Employee Rating

Always excellent sales and customer service. It is the 4th car we have bought from them! More

by laketahoedog
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ross

Feb 16, 2022

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

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