Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
195 Reviews
4.8

195 Reviews

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195 Reviews of Cassie Allen

April 05, 2026

Dealership Rating
Employee Rating

Cassie always takes really good care of me. She explains everything really well. Cassie makes it a good experience every time. More

by wsindel
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

We are ecstatic to hear about your wonderful experience with our team. It sounds like you receive exceptional care each time you visit, with everything explained clearly and thoroughly. We truly value customers like you who appreciate the quality service we strive to provide. Your feedback about having consistently positive experiences means so much to our team. Thank you for taking the time to share your thoughts and for being such a valued customer.

April 04, 2026

Dealership Rating
Employee Rating

She is always professional and knowledgeable. Explains everything in detail. I try to always deal with Cassie, she is exceptional! More

by DG359
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear about your consistently positive experiences with our team. It's wonderful to know that you receive thorough explanations and professional service that meets your expectations. Your recognition of the exceptional knowledge and detailed approach you've experienced means so much to us. We truly appreciate customers like you who value the dedication our team brings to every interaction. Thank you for choosing Showcase Honda and for taking the time to share your experience!

April 03, 2026

Dealership Rating
Employee Rating

Excellent and efficient care directed by Cassie. Excellent and efficient care directed by Cassie. Excellent and efficient care directed by Cassie every time. More

by abjakobsson
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Apr 08, 2026

Showcase Honda responded

We are pleased to hear about your outstanding experience with our team. Your recognition of the exceptional and efficient service you received means so much to us. We're thrilled that you consistently receive this high level of care during every visit to Showcase Honda. Thank you for taking the time to share your positive feedback - it truly makes our day!

March 24, 2026

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Employee Rating

The sales manager and sales are poor service Poor service Manger is not professional Manager at used car department service is suck More

by JLA690
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

Mar 31, 2026

Showcase Honda responded

It's unfortunate to hear that you feel this way. We understand that the service you received did not meet your expectations. Your feedback helps us recognize areas where we can work to improve. We take these concerns seriously and would appreciate the opportunity to learn more about what took place. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss your experience further and work toward a resolution.

March 22, 2026

Dealership Rating
Employee Rating

I really appreciated Cassie - very friendly, straightforward and communicative. She made everything easy to understand! More

by kimberly.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are delighted to hear about your positive experience with our team! Your feedback about receiving friendly and straightforward service really means a lot to us. We're thrilled that our communication made the process clear and easy for you to navigate. It's wonderful to know that you felt well-supported throughout your visit. We truly value customers like you who take the time to share their experiences.

March 22, 2026

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Employee Rating

Cassie was great! Very attentive, kept me informed in was going on with my car. Very friendly and professional. 10/10 More

by BMUNOZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that you received such attentive service and were kept well-informed throughout the process with your vehicle. Your kind words about the friendly and professional service you received truly mean the world to us. We're thrilled that your visit exceeded your expectations and earned such high praise. Thank you for taking the time to share your positive experience!

March 22, 2026

Dealership Rating
Employee Rating

Cassie is theeee best! !! I continue to use showcase because of her service! Top notch More

by Smatthews1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Showcase Honda responded

We are delighted to hear about your wonderful experience with our team member! Your kind words about the exceptional service you received truly mean the world to us. We understand how important it is to have someone who consistently provides outstanding support, and we're thrilled that this level of care keeps you coming back. Your loyalty and trust in our service are deeply appreciated, and we'll be sure to share your positive feedback with our team. Thank you for taking the time to recognize the top-notch service you've experienced!

March 17, 2026

Dealership Rating
Employee Rating

A not so great experience made very refreshing with Cassie Cassie was great to work with More

by boncore
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Mar 20, 2026

Showcase Honda responded

Thank you for sharing your experience! We're so glad Cassie was able to turn things around and make your visit refreshing. Her dedication to excellent service really shows, and we appreciate your trust in Showcase Honda.

March 15, 2026

Dealership Rating
Employee Rating

I love this dealership and highly recommend it to everyone. Cassie always makes my service visits very pleasurable and she is very informative. She is definitely someone I would continue working with More

by Ginamariacusumano
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Mar 20, 2026

Showcase Honda responded

We are elated to hear about your wonderful experience! Your recommendation means the world to us, and we're thrilled that you've found a team member who consistently makes your service visits enjoyable and keeps you well-informed throughout the process. It's clear that the quality service and informative approach you've received has made a lasting impression. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the exceptional service you deserve at Showcase Honda.

March 01, 2026

Dealership Rating
Employee Rating

Excellent service representative and the entire team at Showcase Honda. I would highly recommend to others! More

by briansepowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Showcase Honda responded

We are thrilled to hear about your positive experience with our service team. Your recommendation means everything to us, and we truly appreciate you taking the time to share your feedback about the outstanding service you received. It's wonderful to know that our entire team made such a strong impression during your visit. We're committed to maintaining this level of excellence for every customer who walks through our doors.

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