Chad Donovan

It was a decent experience, I thought the vehicles they had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me until making an agreement that they didn't have the title in hand. I had to make a follow up appointment a week in advance to finish with finances and take the car home. When everything had been completed with financial, I had to transfer items from my previous vehicle to the new one and during that time, the salesperson who I had been working with took off, saying he would be back in a few minutes. I found him sitting at his desk with another customer a half hour later after standing out in the rain waiting for him to come back. As mentioned before, communication has not been great. I have had some questions about the vehicle after making the purchase which he doesn't seem enthused to respond, showing minimal effort. It has been frustrating, but we have the vehicle now. More

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Service great. Advisor great. Expensive but worth it for the piece of mind that everything will be done correctly! Advisor great. Expensive but worth it for the piece of mind that everything will be done correctly! More

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Bought a new Legacy, at the time of sale the salesman told us (without being asked) that they were offering 5 free oil changes with the purchase. When we called to make appointment for the first one the told us (without being asked) that they were offering 5 free oil changes with the purchase. When we called to make appointment for the first one they told us we needed the paperwork stating that. They never put it on the paperwork. Make sure you make them put everything in writing the salesman says! Just bought another new Subaru (Outback) from Auto fair Subaru and no problems at all with what they told us. Much better experience. More

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My husband, my son and I usually buy our new cars at Ira Subaru My dissatisfaction is the the amount of time spent waiting for service to be completed Subaru My dissatisfaction is the the amount of time spent waiting for service to be completed More

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Sales person Ron Wilson was very friendly, informative walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortab walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortable, clean. All staff I came into contact with greated me. More

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Everyone has been so incredibly helpful during my relationship with the dealership and I’m grateful! Thank you, Chad Donovan and Yvonne in particular. relationship with the dealership and I’m grateful! Thank you, Chad Donovan and Yvonne in particular. More

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People in this Dealer is really nice more over Christhoper. You can find a clean and quite space. Christhoper. You can find a clean and quite space. More

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The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. an amazing job assisting me with everything I needed. More

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Very polite, knowledgeable people with lots of experience I would highly recommend this dealership to anyone! I would highly recommend this dealership to anyone! More

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Thorough support for purchase, systems training and registration of my new 2025 Forester Touring purchase registration of my new 2025 Forester Touring purchase More

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