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Chad Prothero
Chad Prothero at Walkers Renton Mazda
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Chad Prothero | Page 3

Service Manager

Walkers Renton Mazda

3400 East Valley Road
Renton, WA 98057

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Chad Prothero

August 10, 2023

Dealership Rating
Employee Rating

Jason and the rest of the Walker’s service advisors are professional and friendly. Highly recommended this place! More

by Debroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rodis, Ray Arazas, Moises Acosta , Tyler Carothers, Genevieve Walker, Fanuel Weldesselassie

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Aug 14, 2023

Walkers Renton Mazda responded

Thank you very much, Debroux, for this awesome review and for being a great customer!

July 29, 2023

Dealership Rating
Employee Rating

It was terrible. Jason my representative lied to me about my car. Saying he called the warranty people and saying they had to come inspect the car when he didn't even More

by kimrockwell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Capmann, Jason Rodis, Moises Acosta, Alec Walker , Domonick Arnett, Tyler Carothers, Genevieve Walker, Fanuel Weldesselassie

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Aug 07, 2023

Walkers Renton Mazda responded

Thank you Kim for taking the time to leave us this review and give us helpful feedback. We will be looking into this.

July 25, 2023

Dealership Rating
Employee Rating

He was not helpful at all and he lied to me about Mt car saying he talked to the warranty people when he didn't even call. I confirmed this with the warranty people. More

by kimrockwell94
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rodis, Ray Arazas, Moises Acosta , Tyler Carothers, Genevieve Walker, Fanuel Weldesselassie

Helpful
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Jul 27, 2023

Walkers Renton Mazda responded

Thank you for taking the time to share your experience with us. We're sorry to hear that you had a negative experience at our service department. We understand that you were disappointed with the service, and we apologize for that. We take great pride in our quality of work, and we're always looking for ways to improve. We'll be sure to pass your feedback along to our management. Please reply to this review if there is anything we can do to make this right. We hope to see you back soon!

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