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Chad Rosetter
Chad Rosetter at BMW of Farmington Hills
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Chad Rosetter

Service Advisor

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Chad Rosetter

April 26, 2025

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Employee Rating

Excellent service , staff very professional and freindly. Chad , our service advisor, provided 5 star service, keeping us updated on service process. More

by Christine
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Recommend Dealer
Yes
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Apr 26, 2025

BMW of Farmington Hills responded

Thank you, Christine, for your wonderful review! We're thrilled to hear that you received excellent service from our team at BMW of Farmington Hills and that Chad kept you well informed throughout the service process. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Friendly courteous staff, and a place where I feel appreciated. Reliable service and a fantastic coffee machine. More

by WWGUTOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Bahr, Brian Cummings

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Apr 25, 2025

BMW of Farmington Hills responded

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience at BMW of Farmington Hills and that our friendly staff and reliable service made you feel appreciated. We're also glad you enjoyed our coffee machine! We look forward to welcoming you back soon. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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CHAD WAS GREAT TO WORK WITH! COMMUNICATION 10/10 - REAIRS 10/10 - TIME IT TOOK 10/10 More

by ikelly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CHAD ROSETTER

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for the great review! We're pleased to hear that Chad exceeded your expectations in communication, repairs, and timing at BMW of Farmington Hills. We appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Excellent service. He was very efficient and let me know how long everything should take. More

by tim@corriganoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hood

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your excellent feedback, Tim! It's great to know that you had a positive experience with our team at BMW of Farmington Hills. We're pleased to hear the service met your expectations for efficiency and communication. We look forward to seeing you again for your next visit. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Mike Hood is a pleasure to work with. I never feel as if I'm being taking advantage of at BMW Farmington Hills. They are all consummate professionals! More

by ANDREW.IAN.PORT
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hood

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your review, Andrew! We're so glad you had a positive experience with Mike at BMW of Farmington Hills. We pride ourselves on maintaining professionalism and ensuring our customers feel valued. We look forward to assisting you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Excellent customer service. I was in and out pretty quickly. I highly recommend it to all my friends More

by T3OOWDY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cummings

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Apr 25, 2025

BMW of Farmington Hills responded

Thank you! We appreciate your feedback about the excellent customer service at BMW of Farmington Hills. We're glad you were able to get in and out quickly. Thank you for recommending us to your friends and we look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Chad is my service rep and has been for more 15 years. He’s the reason why I continue to buy BMW’s More

by Wephillips3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Hagemann/ Sales

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Apr 25, 2025

BMW of Farmington Hills responded

We truly appreciate your feedback! It's great to hear that Chad has been such a consistent and trusted service rep for you over the years. We’re grateful for your long-term loyalty to both Chad and BMW of Farmington Hills. We look forward to continuing to provide you with excellent service in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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From the sales department to management to the finance department and especially service this dealership is the absolute best? More

by PETERS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson, Ryan Jacobs, Matthew Rosen, Ken Foster

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Apr 25, 2025

BMW of Farmington Hills responded

Thank you so much for review! We appreciate your feedback about our sales, management, finance, and service departments at BMW of Farmington Hills. It means a lot to us that you had such a positive experience. We look forward to seeing you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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