Chad Smith
Chad Smith at Crain Kia of Conway
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Chad Smith

Finance Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Chad Smith

May 15, 2024

Dealership Rating
Employee Rating

Keenan was great to work with! I know he’s great on the team and staying on top of the job! More

by zemesky
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 05, 2024

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They did not honor thier promotions. Promotion said more for tade then it's worth they gave way less then it's vale, Promotion said they would pay your sales tax they lied and refused. More

by PATRICKZIMMER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 07, 2024

Crain Kia of Conway responded

Your trade was based on KBB value, mileage, the options you had on your vehicle and the care and condition of the vehicle. The value of your trade was discussed with you during the negotiation with your Salesman, Darian. The promotion that KIA was offering was for one week only, "Buy this week and we'll pay your sales tax". I'm sorry you purchased your vehicle after the promotion had expired. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway

April 21, 2024

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Did not honor the promotion for sales tax paid and offering more for trade then kbb value.. Under valued my trade by 1,500 Management was not customer friendly. Over all I will not buy another vehic More

by PATRICKZIMMER
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 20, 2024

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Very nice and professional people that helped me with the purchase of my vehicle. Chris Tye was wonderful in helping me find the best vehicle that I was looking for. He also helped me in going over all the More

by martinah01
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Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, Christopher Tye

April 17, 2024

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Caleb, helped me find the perfect vehicle that had everything I needed. He stayed within the budget I gave him.. he was very professional, kind and patient with me. More

by terrie.harris71
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Recommend Dealer
Yes

April 12, 2024

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Rusty was very helpful and loved his overall attitude. Would definitely do business with him again. More

by LTRAMEL275
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Recommend Dealer
Yes

April 03, 2024

Dealership Rating
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The greatest cars are sold here at Crain Kia of Conway by the best dealership in the south. From car detailers to the general manager and everyone in between. Thanks to Maleek and the GM and the fantastic se More

by TONYBRUCKS57
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 26, 2024

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Employee Rating

Loved my experience with Kia and Darian. So helpful. Will definitely be back in the future for any new car needs. More

by rickavis444
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 24, 2024

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Employee Rating

Very nice clean dealership and the staff is amazing. I definitely recommend Crain Kia of Conway! More

by smithcd79
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2024

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Employee Rating

I felt like they helped me the second time from a bad 1st experience but More

by SLWIEDOWER
Purchase Time
Finance Experience
Recommend Dealer
Yes
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