Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Chad Taylor
Chad Taylor | Page 2
eCommerce Director
Southtowne Chevrolet Cadillac Buick GMC
695 Bullsboro Drive
Newnan, GA 30265
19 Reviews
I have been in the automobile industry for over 20 years. My best customer is a happy customer! I am married to my best friend. Our kids are grown and gone but we have an extremely spoiled German Shepherd named Saban to keep us young. My wife and I both serve our church youth through the Word of Life ministry as well as teaching the Adults Sunday School class.
Read moreDealership Experience
5 yrs, 10 mos
Industry Experience
27 yrs, 9 mos
Specialties & Trainings
GM "Mark of Excellence" award winner, Certified Internet Manager, Certified Business Development Center Manager
19 Reviews of Chad Taylor
November 06, 2019
The team at Southtowne was fantastic. Several vehicles available for what I was looking for and they gave me a great deal on a 2020 Traverse. Paperwork was a smooth process. Very satisfied customer. available for what I was looking for and they gave me a great deal on a 2020 Traverse. Paperwork was a smooth process. Very satisfied customer. More
by SoccerMom
Other Employees Tagged: Steve Mader, Ronnie was great!
Helpful 
October 24, 2019
Failure to Deliver The sales guy we worked with, JC, was great. After we made the deal on a used pickup, the rest of the experience was the pits. We were left to sit f The sales guy we worked with, JC, was great. After we made the deal on a used pickup, the rest of the experience was the pits. We were left to sit for nearly two hours waiting on the finance guy, with no explanation until we demanded one after an hour. They were understaffed and did not want to talk about it. The vehicle still needed attention before I could take delivery, such as an inspection, and any necessary repairs. They agreed to provide the inspection report, detail the car, fill it with gas and deliver on a specific date. None of those things happened. I have some minor issues with it and still feel like I got a good deal, but that does not excuse their failure to deliver on their commitments. Worse of all, I have sent emails and left voice mails with two sales managers, neither of which has the decency or courage to call me back. I will not be doing business with this dealer again. They get 2 stars only because JC did a great job of finding a truck that fit what we wanted out of their trade-in inventory that had not even been cleared for sale yet. More
by Ice
Other Employees Tagged: Payton Clifton Eric Polston
October 02, 2019
Excellent Everyone that I had dealings with were knowledgable, helpful and friendly.no one pressured me to buy. They spent a lot of time with me showing vehicle Everyone that I had dealings with were knowledgable, helpful and friendly.no one pressured me to buy. They spent a lot of time with me showing vehicles and educating me about new technology.they listened to me and bent over backwards to compromise on a deal. Very pleasant experience, You should hold on to Benny and Chad. More
by Sam O
Other Employees Tagged: Benny Dobbs and can’t remember the young finance employee’s name.
August 05, 2019
William Warren in the service departme is always exceptional Getting my car serviced is always seamless! William Warren is professional and makes it a great experience. The service is done in a timely manner! Ov Getting my car serviced is always seamless! William Warren is professional and makes it a great experience. The service is done in a timely manner! Overall great experience. More
by Lala22
Other Employees Tagged: William Warren
July 24, 2019
exceptional service Daniel listen to all my needs & wants. He went beyond to make me a very happy customer. He returns my calls promptly and answered all my questions. Daniel listen to all my needs & wants. He went beyond to make me a very happy customer. He returns my calls promptly and answered all my questions. Thank you Daniel S More
by RR
July 13, 2019
Updated Review - Great Service Afterall Modification of my first review where I was not happy with service or the response from the sales team about a new pickup. I received a call on 7/1 Modification of my first review where I was not happy with service or the response from the sales team about a new pickup. I received a call on 7/15/2019 from Chad Taylor and he was very honest and apologetic that the issue occurred. He informed me that my request was already completed but the salesman I was assigned to was not notified and the system did not send an update. I have to say that dealing with Chad was a pleasure and although we were not able to meet on price, I would give them another chance in the future. He was able to give me figures without asking for my credit and he again stressed that he was upset this happened. I have moved my rating to 4 stars because of the end service. As mistakes do happen, I also believe how a dealership decides to handle issues is also important. Thanks again Chad for all the assistance. More
by Littlegnaf
Other Employees Tagged: WIll Not Put In
July 08, 2019
Great experience!! Had to wait for a long time but it was worth it the salesman (Benny Dodd) was great! Mr.Dodd also paid for our dinner atLonghorns when he didn't have Had to wait for a long time but it was worth it the salesman (Benny Dodd) was great! Mr.Dodd also paid for our dinner atLonghorns when he didn't have to. Very clean and friendly environment. More
by Warhawk
Other Employees Tagged: Benny Dodd (five stars)
April 20, 2019
great and friendly service,,recmmend making appt. before great service,,friendly folks,i would recommend to all best to make an appt. before going in for service,makes for a faster service,,good work guys!! great service,,friendly folks,i would recommend to all best to make an appt. before going in for service,makes for a faster service,,good work guys!! More
by ronnie
Other Employees Tagged: Destiny Doyal, Steve Mader
February 05, 2019
New car Great job by the whole team from internet to sales to finance. They all did a great job. Keep up the good work. Thanks for a great experience. Great job by the whole team from internet to sales to finance. They all did a great job. Keep up the good work. Thanks for a great experience. More
by Crcofer
Other Employees Tagged: Tianna Seiple, Michael Graham. Scott Frizzell
