Charles Henn
Charles Henn at Oakes Kia

Charles Henn

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Charles Henn

April 11, 2026

Dealership Rating
Employee Rating

It was such an easy process! ! I really couldn’t be happier with my purchase and how I was treated. More

by laurabelcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill, Chris Craig

Apr 13, 2026

Oakes Kia responded

Thank you so much, Laura! We appreciate your business here at Oakes Kia.

March 28, 2026

Dealership Rating
Employee Rating

The process was seamless and each team member provided great customer service. I was impressed with the fast turn around time. More

by josephine.mena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Max Martin

Mar 30, 2026

Oakes Kia responded

Thank you for sharing your experience, Josephine! We are thrilled to hear that our team made the process seamless and efficient. Your feedback means a lot to us, and we appreciate your business. We hope to see you again at Oakes Kia!

March 25, 2026

Dealership Rating
Employee Rating

Everyone was so friendly and helpful. There was absolutely no pressure to purchase. I felt like I was dealing with family during the entire process. I absolutely love my new car. I wo More

by knewton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Mar 25, 2026

Oakes Kia responded

Thanks for taking a moment to recognize our team at Oakes Kia for their friendly, helpful service during the car-buying process. We appreciate your recommendation and hope you enjoy the ride!

Mar 25, 2026

knewton responded

I appreciate the helpful friendly service.

March 17, 2026

Dealership Rating
Employee Rating

Chuck Henn was great to work with. The overall experience was excellent. I will shop there again. More

by paydirt53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Meaghan Hill

Mar 17, 2026

Oakes Kia responded

Thank you so much! We love to hear you were in awesome hands with Chuck. We appreciate your business here at Oakes Kia.

February 25, 2026

Dealership Rating
Employee Rating

Chuck’s boss needs professionalism. We asked for $6200 for trade-in. Chuck’s boss said $6199.99. Insult. More

by rokridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lyric Kimley

Feb 26, 2026

Oakes Kia responded

We apologize for the negative impression you have of our trade-in process, and we appreciate your feedback. It sounds like we missed the mark in conveying a professional and respectful tone during your visit. We take this seriously and would like to discuss how we can make things right. Please feel free to reach out so that we may address any remaining concerns you may have. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900

February 19, 2026

Dealership Rating
Employee Rating

Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department. More

by mikef12
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Feb 19, 2026

Oakes Kia responded

We're so happy to hear Chuck and Lyric made your experience exceptional! Thank you for choosing Oakes Kia and for sharing your support! Enjoy your new ride!

February 11, 2026

Dealership Rating
Employee Rating

Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even More

by dbartilson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Craig , Stephanie, Sarah; both were great at keeping me up to date by text

Feb 11, 2026

Oakes Kia responded

We're so glad to hear that Chuck, Sarah, and Stephanie made your out-of-state purchase at Oakes Kia seamless and smooth. Thank you for your business and for sharing your positive experience with our team! Enjoy your new vehicle!

February 01, 2026

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Employee Rating

We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great. More

by marcy872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Martin , Steven Carroll

Feb 02, 2026

Oakes Kia responded

It's wonderful to hear you had a seamless experience from start to finish. Thank you for choosing Oakes Kia and we hope to see you again, Macy!

January 30, 2026

Dealership Rating
Employee Rating

Chuck was easy to work with and never applied any pressure. He went out of his way to make sure I was satisfied with both the truck and the overall process. The only disappointment was that the detai More

by Landell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Logan Gaynor

Feb 06, 2026

Oakes Kia responded

Landell, we appreciate your feedback. It's great to know Chuck took good care of you during the process. We're disappointed the initial detailing didn't meet our standards, but glad it was resolved. We'll use this as a learning opportunity for future improvements. Thank you, Bryan Hendrich - General Manager - (816) 474-2900

January 01, 2026

Dealership Rating
Employee Rating

I was happy with my salesperson Chuck. Everyone else was very nice and all the work into buying went smoothly. More

by needlovinforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill , Steven Carroll

Jan 05, 2026

Oakes Kia responded

We're happy to hear Chuck and the team made your car-buying experience smooth and enjoyable! Thank you for choosing Oakes Kia and for sharing your feedback.

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