Charles Holliday | Page 5

Great experience Eldred was a great sales person to work with! No run around just right to the point ! No haggle,no hassle !! Would recommend to others Eldred was a great sales person to work with! No run around just right to the point ! No haggle,no hassle !! Would recommend to others More

by KEVINJOHNGUNTHER Verified Customer Verified Customer

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Outstanding service and reasonably good price. Sales consultant, Charles Holliday, addressed all my needs and went out of his way to satisfy them. He even shipped my old car to my daughter (from He Sales consultant, Charles Holliday, addressed all my needs and went out of his way to satisfy them. He even shipped my old car to my daughter (from Henderson, NV to New York). This was the best car buying experience that I ever had. Outstanding service and reasonably good price. More

by GEORGE_JERINIC Verified Customer Verified Customer

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Simple Tire Change was Painful I received a flat tire on my drive to Vegas, near Prim. Lexus road side service was unable to change my tire due to wheel key being defected (original I received a flat tire on my drive to Vegas, near Prim. Lexus road side service was unable to change my tire due to wheel key being defected (original dealer's fault in CA). I was required to be taken to nearest Lexus Dealer, which was Henderson. Arrived at 4:30pm on Saturday, after closing and I asked to speak with dealer manager, who refused to see me. Charles at front desk did his best to try and help me but was unable to find me a spare wheel key for me to change my tire. I was forced to leave my car until Monday morning due to this. After all this wait and trouble, I came in on Monday and bought a wheel key at $27. I asked if someone could change my tire, of course they can, for $28. Not even a simple complimentary tire change after this whole ordeal. The maintenance guy then realized I was sold the wrong wheel key and had to exchange it. If I would have left with it, I wouldn't know until it was too late. Only Charles was helpful on Saturday, everyone else added more stress and pain to my visit. I never ever plan to step foot in your facility again, even if Lexus Road Side service would require it, I would rather pay to go somewhere else. More

by OSCAR21LA Verified Customer Verified Customer

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Bought my car here a few years ago and Came back this time to get my daughter's first car, Charles Holliday (salesperson) and Jim Stone (sales manager) were great! And Richard Kaye in finan Came back this time to get my daughter's first car, Charles Holliday (salesperson) and Jim Stone (sales manager) were great! And Richard Kaye in finance helped us for the second time, he always delivers great customer service, thanks guys! More

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Charles did a good job with a great attitude! Friendly and professional staff. Charles has a great attitude and is an asset to your firm. Office is very clean with good amenities. I would like t Friendly and professional staff. Charles has a great attitude and is an asset to your firm. Office is very clean with good amenities. I would like to request an opportunity to discuss something with one of your certified mechanics when opportunity permits, pls. More

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2018 Toyota Avalon Hybrid, Limited Charles and Jim were great 👍 Charles was very knowledgeable and got me answers he didn’t know. He was pleasant to deal with and I will recommend him Charles and Jim were great 👍 Charles was very knowledgeable and got me answers he didn’t know. He was pleasant to deal with and I will recommend him and this dealer to anyone looking for a Lexus or used car (at this dealer). More

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Staff is the BEST Charles is very personable and a very nice guy to do business with. Twala was a pleasure as well! I look forward to many years of good driving!! Charles is very personable and a very nice guy to do business with. Twala was a pleasure as well! I look forward to many years of good driving!! More

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It was an awesome experience.. Great costumer Service We have provided a great service from Charles Holliday. He was awesome and patiently explain every details about the car. We feels very welcome as wel We have provided a great service from Charles Holliday. He was awesome and patiently explain every details about the car. We feels very welcome as well. Thank for for the great service More

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Buying a New Car Charles was a great salesman. He really worked with us to give us a good deal. Th.e experience with the Finance Department was not a pleasant as it co Charles was a great salesman. He really worked with us to give us a good deal. Th.e experience with the Finance Department was not a pleasant as it could have been More

by CJ2ACURTIS Verified Customer Verified Customer

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Review Me and my wife are pleased with Charles service. We purchased a NX300 he listened took his time & got the deal done. My daughter may be next !! Thank Me and my wife are pleased with Charles service. We purchased a NX300 he listened took his time & got the deal done. My daughter may be next !! Thank you !!! More

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