Charles Koenig | Page 5

Excellent service. They go out of their way to help you. The best car buying experience we’ve ever had. Highly recommend. They go out of their way to help you. The best car buying experience we’ve ever had. Highly recommend. More

by EMILYDTHOMPSON Verified Customer Verified Customer

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Chuck Koenig and Mark Wright are world class - I spent a ton of time speaking with many dealerships in the region. This team at Lake Norman is what ultimately made me move forward in purchasing a vehicle. ton of time speaking with many dealerships in the region. This team at Lake Norman is what ultimately made me move forward in purchasing a vehicle. More

by tmlewis7617 Verified Customer Verified Customer

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Chuck was amazing assisting me in finding the perfect truck. He kept me up to date on new inventory with videos and photos truck. He kept me up to date on new inventory with videos and photos More

by Waldo Verified Customer Verified Customer

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Chuck was awesome, the rest of the place socks. I bought a truck and when I drive it at night I noticed the one of the headlights was out. I have been calling for 6 days and have just been gettin I bought a truck and when I drive it at night I noticed the one of the headlights was out. I have been calling for 6 days and have just been getting the rub around. Everything I call I get put on hold 4 times and promised to get a call back. Guess what still waiting in the call back. More

by esofast45 Verified Customer Verified Customer

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Lake Norman has the Best customer service, they have great service staff and is the best dealership! great service staff and is the best dealership! More

by staryeyd24 Verified Customer Verified Customer

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Chuck was great to work with! ! Chuck sent multiple videos of the car since we were couple hours away. Only issue we had was the amount of time it took to do the actual paperwork ! Chuck sent multiple videos of the car since we were couple hours away. Only issue we had was the amount of time it took to do the actual paperwork on the car. More

by John_NC Verified Customer Verified Customer

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This dealer has a lot of added fees to their deals. They have the highest dealer fee I've ever seen, in fact it was the deal breaker $975 dollar fee!!!! And the highest interest rates around!! I guess They have the highest dealer fee I've ever seen, in fact it was the deal breaker $975 dollar fee!!!! And the highest interest rates around!! I guess hey are accustomed to selling cars to people who just buy payments and don't look at the whole deal...we walked!!!!! I don't recommend this dealer at all!!! More

by rscamaro911 Verified Customer Verified Customer

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Salesman chuck was great! ! Paul was great starting our purchase . Dealer process was very enjoyable. We’ll be seeing u again ! Paul was great starting our purchase . Dealer process was very enjoyable. We’ll be seeing u again More

by shrimpandgrits8 Verified Customer Verified Customer

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We had a great experience! Everyone was very friendly! Our salesman went above and beyond! Really appreciated! Thank you! Everyone was very friendly! Our salesman went above and beyond! Really appreciated! Thank you! More

by brookealeah610 Verified Customer Verified Customer

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Excelent service. Chuck was very attentive providing complete information about the vehicle and pricing options. Chuck was very attentive providing complete information about the vehicle and pricing options. More

by rivan5935 Verified Customer Verified Customer

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