Charles Lane
Charles Lane at Mercedes-Benz of Grapevine

Charles Lane | Page 2

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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17 Reviews
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17 Reviews

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17 Reviews of Charles Lane

October 04, 2018

Dealership Rating
Employee Rating

Best vehicle buying experience ever! Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and More

by Shauna C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Grant Adams

October 27, 2017

Dealership Rating
Employee Rating

Experience exceeded expectations The experience exceeded expectations. We had planned to visit Park Place and 2 other dealerships, but after spending time with Charles Lane, we made a More

by ps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Oujesky, Mara Siddique, Andrew Shields

March 07, 2017

Dealership Rating
Employee Rating

Great Overall Experience Charles was very informative and easy to work with. We liked the sales experience which was different from most pothers we have experienced. All in More

by kenc_76226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 02, 2014

Dealership Rating

Two mercedes in our garage We would never think of owning two luxury Mercedes in our family. But once my husband stopped by Park Place Grapevine and talked to Charles Lane about More

by donna detzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Oct 07, 2014

Mercedes-Benz of Grapevine responded

We're very happy to hear that your Mercedes-Benz purchase was so efficient and pleasant that you returned to Park Place Motorcars Grapevine for another family vehicle. It's impressive that out of the 30 cars you have bought during your marriage, you characterized your recent purchases at Park Place Motorcars Grapevine as "unprecedented". We strive to provide excellence in every transaction, and are pleased to know that Charles delivered on that promise.

August 25, 2014

Dealership Rating

Outstanding experience purchasing from Charles and PPG Six months ago I purchased a CLA250 from Charles and it was a great experience. Charles was extremely patience with me and made himself available to m More

by Wildavis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2014

Mercedes-Benz of Grapevine responded

We're pleased to hear that Charles went above and beyond to provide you with a wonderful experience when purchasing your CLA250. Thank you for recommending Charles to others and we hope to see you again in the future.

June 03, 2014

Dealership Rating

New ML350 Charles was very helpful, professional and friendly. He did not try to push anything on us and worked with us in determining our needs. He also took t More

by eppearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 06, 2014

Dealership Rating

Had Grate experience at Park Place Motorcars: Mercedes-Benz Grapevine. Charles Lane is the Best Sales Consultant I worked with. I highly recommenced him. The overall experience is excellent. More

by schinta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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