Charles was very informative and attentive.
Vehicle was serviced in a timely manner and cost was average/fair.
Vehicle was serviced in a timely manner and cost was average/fair.
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by ZECHARIAH.PERALES
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your positive feedback, Zechariah! We're glad to hear that Charles provided you with informative and attentive service. It's great to know that your vehicle was serviced in a timely manner at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your support and hope to see you again for your future automotive needs!
Sincerely, The Ed Morse Chevy Buick GMC Team
kind, courteous & professional
great feedback on
issues if any
great communication and timely
thank you
issues if any
great communication and timely
thank you
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by tonyffp
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your wonderful feedback, Tony! We truly appreciate your kind words about our team's professionalism and communication at Ed Morse Chevrolet Buick GMC Muscatine (MICB). It’s great to hear that you had a positive experience. We look forward to assisting you again in the future!
Sincerely, The Ed Morse Chevy Buick GMC Team
Great customer service from all employees they are very
polite, very positive and very knowledgeable.
polite, very positive and very knowledgeable.
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by CHIZANDLER
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service from our team at Ed Morse Chevrolet Buick GMC Muscatine (MICB). Our employees take pride in being polite, positive, and knowledgeable, and we appreciate your recognition of their efforts. We look forward to serving you again in the future!
Sincerely, The Ed Morse Chevy Buick GMC Team
I was contacted regarding a recall on my vehicle.
Charles, the service advisor communicated this could be a 2 appointment recall as it requires an inpsection before part could be ordered. Vehicle i
Charles, the service advisor communicated this could be a 2 appointment recall as it requires an inpsection before part could be ordered. Vehicle inspected part was ordered and got a call when part came in. Quick and Easy!
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by Joe Muscatine
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you, Joe! We’re happy to hear that your recall experience with Ed Morse Chevrolet Buick GMC Muscatine was quick and easy. Charles will be pleased to know that his communication made a positive impact. We appreciate you choosing us for your vehicle needs and look forward to assisting you again in the future!
Sincerely, The Ed Morse Chevy Buick GMC Team
Friendly knowledgeable staff that are always willing to
help whenever I stop in to make an appointment or have questions.
help whenever I stop in to make an appointment or have questions.
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by CURTWEISS
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you so much for your kind review, Curt! It's great to hear that you find our staff at Ed Morse Chevrolet Buick GMC Muscatine to be friendly and knowledgeable. We appreciate your positive feedback and look forward to assisting you again in the future. Don't hesitate to stop by anytime with questions or for your next appointment!
Sincerely,
The Ed Morse Chevy Buick GMC Team
The oil change was routine.
Charles came into the waiting area with the results of the safety check, announcing that the 70,000 mile tires that I purchased from him in 2023 -
Charles came into the waiting area with the results of the safety check, announcing that the 70,000 mile tires that I purchased from him in 2023 - a little less than 40,000 miles ago - are in need of replacement. He proposed for more "70,000 mile" tires for $1,200.00
I am not stupid.
Logically, I am still owed 30,000 miles on the 2023 tires, and if he thinks I'm buying any more "70,000 mile" tires that last 40,000 miles from him, they're nuts.
He did say he's match any price. I bet he would!
Look, we're in our late 60's and early 70's, drive a 1.5 liter Equinox that this dealership routinely rotates tires on, and we didn't receive what we were sold. If tires are now needed, far ahead of when they were due to be replaced, I would have expect some sort of allowance. Nope. What people say is true: Never buy tires from a dealership. I tried. I guess maybe I am stupid.
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by Roadhog
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2026 -
Ed Morse Chevrolet Buick GMC responded
Thank you for sharing your experience with us. We understand your concerns regarding the tire replacement situation and appreciate your feedback. It's important to us that our customers feel satisfied with their purchases and services at Ed Morse Chevrolet Buick GMC Muscatine.
Our team encourages you to reach out to us directly so we can address your concerns more thoroughly. We're here to help and want to ensure you receive the value you expect. Thank you for your patience.
Sincerely, The Ed Morse Chevy Buick GMC Team
Everything was great except for the time it took.
It was an hour and a half in the waiting room that day.
It was an hour and a half in the waiting room that day.
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by SEBHAWK806
Verified Customer
Verified Customer
Dec 29, 2025 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your feedback, Seb! We're glad to hear that everything else was great during your visit to Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your patience regarding the wait time and understand that it can be frustrating. Your experience is important to us, and we will continue to work on improving our service efficiency. Hoping to see you again soon!
Sincerely, The Ed Morse Chevy Buick GMC Team
Really fast service and excellent customer service.
I will be back for my next oil change.
I will be back for my next oil change.
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by bowen.busch
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your kind words, Bowen! We’re thrilled to hear that you experienced fast service and excellent customer care at Ed Morse Chevrolet Buick GMC Muscatine. We look forward to seeing you again for your next oil change!
Sincerely, The Ed Morse Chevy Buick GMC Team
Very timely and efficient service was greatly
appreciated, I look forward to returning for my next visit.
appreciated, I look forward to returning for my next visit.
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by NATEOLSONDDS
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your kind words, Nate! We’re glad to hear that you appreciated the timely and efficient service at Ed Morse Chevrolet Buick GMC. We look forward to welcoming you back for your next visit!
Sincerely, The Ed Morse Chevy Buick GMC Team
Always smiling and courteous when I arrive, even on days
when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended!
when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended!
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by Scott S
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Ed Morse Chevrolet Buick GMC responded
Thank you for your wonderful review, Scott! Our team truly appreciates your kind words about our team at Ed Morse Chevrolet Buick GMC. It's fantastic to hear that you consistently receive courteous and professional service, even during busy times. We look forward to seeing you again soon!
Sincerely, The Ed Morse Chevy Buick GMC Team