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Elizabeth Weber
Elizabeth Weber at Ed Morse Chevrolet Buick GMC
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Elizabeth Weber

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.8
141 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 8 mos

4.8

141 Reviews

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141 Reviews of Elizabeth Weber

April 26, 2024

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Employee Rating

Poor customer service and communication. . very rude and don’t treat costumers with respect or even listen to what they have to say. More

by LINNETTE_TOBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pete Smillie

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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Linnette. Here at Ed Morse Chevrolet Buick GMC Muscatine (MICB), we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

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Employee Rating

I was worried I maybe had a wheel bearing or something serious going on. It was actually just a rock stuck in my rotor. They had me in & out in no time. I appreciate it! More

by hi.there
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

April 25, 2024

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Employee Rating

Very affordable and and fair on the price of four new tires. Theytook the extra time to make sure the alignment and the balancing of the tires were correct. Thank you I have a nice smooth ride. More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Wiebel, Pete Smillie

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 24, 2024

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Employee Rating

Great staff, very Friendly and the service is always detailed and great. The prices are fantastic More

by anthony.j.pero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Wiebel

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your glowing review, Anthony! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

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Employee Rating

Rob rode with me to hear the noise in the rear end, which helped identify the problem More

by GORSHFARMS
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Workmanship
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Service Communication
Recommend Dealer
Yes
Helpful
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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

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Employee Rating

Excellent customer service. Great technicians work. I completely trust this dealership and their employees...we'll done More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Wiebel, Pete Smillie

Helpful
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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

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Employee Rating

I worked with service to get the right tires for my Acadia and they nailed it. I have never been let down by Rob the service director and his crew. Thank you. More

by WMHILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Wiebel, Pete Smillie, Rob Wittmer

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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Rob was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

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Employee Rating

They were very kind and helpful; I sincerely appreciated that they didn't try to create or insist I fix unnecessary repairs compared to other places I have been. More

by jonathan.cox.365
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Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 19, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much, Jonathan, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

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Employee Rating

I always have great customer service with every visit. They get me in and out very fast and do an excellent job on inspection. More

by kirkh
Recommend Dealer
Yes
Helpful
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Apr 19, 2024

Ed Morse Chevrolet Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 12, 2024

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Employee Rating

Although repairs were not able to be completed at this visit, Elizabeth kept me informed, had answers to my questions and has my appointment xx up for when the part does arrive. More

by JLJHNSTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 15, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were kept informed and had answers to your questions. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC Team

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