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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC
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Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.8
152 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.8

152 Reviews

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152 Reviews of Charles Wiebel

May 02, 2024

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Employee Rating

Rep was curt s And didn’t explain well. Take more time to explain nb More

by DEVORE59
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No
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May 01, 2024

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Charles makes scheduling service on our company vehicles easy. We know we are receiving great customer service with him. More

by RECEPTION42
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Yes
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April 30, 2024

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Every one I talked with was very helpful in making the entire process go as smooth as possible. More

by jcreamer209
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wood, Dan Cox

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April 27, 2024

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Professional, courteous, informative and very friendly. A pleasure doing business with a good group of people! More

by kbgerst
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Yes
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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

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Warranty work went really smoothly! They called me to follow up about releasing the work to them to help expedite things. More

by Trenterbear
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Recommend Dealer
Yes
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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Trent, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

April 25, 2024

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Charles Wiebel worked very hard to have my extended warranty pay for the repair work. When the work was delayed he helped give me a ride to lunch. The mechanics at Ed Morse were able to repair the sh More

by LMVANROEKEL
Recommend Dealer
Yes
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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

April 25, 2024

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Very affordable and and fair on the price of four new tires. Theytook the extra time to make sure the alignment and the balancing of the tires were correct. Thank you I have a nice smooth ride. More

by TMCNALL
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 24, 2024

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Great staff, very Friendly and the service is always detailed and great. The prices are fantastic More

by anthony.j.pero
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your glowing review, Anthony! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 21, 2024

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Extremely polite. Problem. My appointment was for 11:00 am. I arrived at 10:55. Departed 1:00pm Seems a little long to me More

by dwsass51
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Recommend Dealer
Yes
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Apr 23, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 20, 2024

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Employee Rating

Fast service, Charles & Robb were great in finding and getting engine installed, plua finding GM help with total bill, greatly satisfied! More

by FUZZ50WL
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Recommend Dealer
Yes
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Apr 23, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC Team

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