Charlie Odden | Page 6
Reconditioning Coordinator
North Country Ford Lincoln
10401 Woodcrest Drive NW
Coon Rapids, MN 55433
51 Reviews
Write a Review51 Reviews of Charlie Odden
September 23, 2010
I bought a used 2005 F150 and had it for 55 days(was given a 60 day warranty) After 55days my motor started to idle rough and then it got so bad i was lucky to get it to my mechanics shop. i was told by given a 60 day warranty) After 55days my motor started to idle rough and then it got so bad i was lucky to get it to my mechanics shop. i was told by my mechanic that 3 fuel injectors were bad and that caused a major problem with the motor, so brought it back to northcountry and was told that since i was 1000 miles over on the warranty(even though i was still in the 60 day mark) that they would not do anything but fix the problem for full price. I contacted them numerous times to try and get some satisfaction but have basically been told to get bent. so at this point i have had to take out a $6000.00 loan to get my motor replaced. the worst thing about it is after i had my mechanic diagnose the major problem i was told that the injectors were under a 11 year waranty and north country wont do anything becuase the shop i took it to was not a FORD dealership. they have the same ASE certifications but they are still in fords mind not smart enough to do the work. oh and they only charged 75/hr labor rate compared to fords 125/hr labor rate. If you want a good honest shop to take your vehicles to i would take them to Hage Kobany in columbia heights MN. They have the same training these guys at ford do but without the high labor rates/ robbery. More
Other Employees Tagged: Ron, Charlie, head service guy