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Charlie Thibault
Charlie Thibault at Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Charlie Thibault | Page 3

Service Manager

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

2 Latti Farm Rd
Millbury, MA 01527

4.8
96 Reviews
4.8

96 Reviews

Write a Review

96 Reviews of Charlie Thibault

June 22, 2023

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Employee Rating

Fantastic experience from start to finish. Very professional. Great people to work with and I would recommend them to everyone. More

by Ewatson
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Demaio, David Lachina , Paul Santosuosso

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Jun 23, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're so glad to hear that you had a fantastic experience with us, Ewatson! Thank you for recommending Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your kind words and hope to see you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

Jun 23, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Stephen, thank you for choosing Mercedes-Benz of Tacoma! We're glad to hear that our team provided a respectful and professional experience during your visit. Tomato Bates will be happy to know that you enjoyed working with them. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Tacoma

April 13, 2023

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Employee Rating

Extremely courteous and professional. I’ve used the services on multiple occasions and plan to purchase a car with them in the near future. More

by Ewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Apr 17, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for trusting the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with your automotive needs! We're grateful for your support and look forward to assisting you with your next vehicle purchase. Take care!

April 13, 2023

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Employee Rating

Very in responsible did not let me know when my jeep was ready took very long and scratched my hood. No answers! More

by Msz.Benitez
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Blasco

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Apr 21, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Apr 21, 2023

Msz.Benitez responded

Good afternoon, thank you for reaching out to me can you please send me a contact number where you could be reached with a good day and time . Is really important for me. To speak about these situation with you. Thank you again and have a great weekend!

March 28, 2023

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Employee Rating

I had a great experience. I was helped very promptly, and all the service personnel were very kind. They were able to troubleshoot and fix my electrical issue in far less time More

by K Christopher
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Mar 30, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team can be of service again in the future!

January 26, 2023

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Employee Rating

Dealership was unsure if they fixed recall issue due to their computer issues will advise. More

by David
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Blasco

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Jan 30, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review, David. We sincerely apologize for these unfortunate circumstances. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

January 23, 2023

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Employee Rating

Service department is excellent they always make time for me and do a great job More

by Hippo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Jan 24, 2023

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

December 01, 2022

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Employee Rating

Always so accommodating and open to my “dumb” questions. Very comfortable waiting area with TV and on line accommodation as well. More

by Jim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Dec 02, 2022

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your review, Jim! We're happy that our team took such excellent care of you during your recent visit! -Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

November 05, 2022

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Employee Rating

I received fast, courteous service-exactly what I needed. There was no pressure to buy, but services were offered. More

by stpierreh3
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Nov 08, 2022

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It makes us so happy to hear that we've made your visit to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury so great! Thank you for being part of the family!

October 26, 2022

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Employee Rating

Service dept is best. , would highly recommend.very honest and trustworthy. Went in for a bad water pump and a recall. Will definitely go back again More

by BigTasty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon drakos

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Oct 27, 2022

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for considering us the best! -Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

October 01, 2022

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Employee Rating

I was very happy with the service performance and I was able to get in right away Thank you for the great service More

by xwickedx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Oct 03, 2022

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

This is what we love to hear! Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

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