Charmaine Brown | Page 31
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
19 yrs, 8 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
English
325 Reviews
Write a Review325 Reviews of Charmaine Brown
November 06, 2018
Amazing service Amazing team and amazing service. They left me feeling like family. Thank you for all you and your teams did for me and my family Amazing team and amazing service. They left me feeling like family. Thank you for all you and your teams did for me and my family More
Other Employees Tagged: Don Cohen, James McLean
October 21, 2018
I recommend McLoughlin Chevrolet in Milwaukie Not only will they have donuts and healthy fruit, cocoa, coffee, and smiles waiting, but I can get a shuttle service each way if needed! Love my servi Not only will they have donuts and healthy fruit, cocoa, coffee, and smiles waiting, but I can get a shuttle service each way if needed! Love my service rep and the ladies at the front desk are very caring and helpful. Thank you MC. More
Other Employees Tagged: Don Cohen, David and Rachel are awesome when you need a shuttle!
October 09, 2018
Great, service Everyone at McLoughlin Chevy is great to work with! We have a fleet of 9 trucks and MC is our place of choice for service and repair. Matt Brooks is g Everyone at McLoughlin Chevy is great to work with! We have a fleet of 9 trucks and MC is our place of choice for service and repair. Matt Brooks is great to work with and has a passion to get customers in and out quickly and with a smile. 5 stars to Matt who is not on your service list rating Questionaire Honerable service 5 stars, to all your service writers, especially Don Cohen, they all back each other up, with that same get it done attitude! Directed at the parts dept. only. I wish your parts dept, had that same passion, but don’t hold that against your service dept. Parts seem to be a little slow to greet and not pasionate as to what they do. I don’t know how busy they are with other things but a quick positive response is not one of them. I guess that parts are what they are, not near the hero role of a service person, fixing the problem. I haven’t had the opportunity to see your sales staff in action other than passing by, but they do greet and welcome well! They definitely work at getting to a good start with potential customers. More
Other Employees Tagged: Don Cohen, Vanessa Lopez, John Masterman, Jeff Morrison, Matt Brooks Rated at 5 stars. David the shuttle driver 5 stars also!
October 07, 2018
Always Excellent Service Whenever I take my car in for oil changes/service, they are always friendly and efficient. Jim was engaging and helpful Charmaine was friendly and awe Whenever I take my car in for oil changes/service, they are always friendly and efficient. Jim was engaging and helpful Charmaine was friendly and awesome as always. More
Other Employees Tagged: James McLean
September 29, 2018
They were great to work with Dan got our truck fixed in one day as promised and was very courteous and easy to work with. He called with estimate in about 3 hours of dropping the Dan got our truck fixed in one day as promised and was very courteous and easy to work with. He called with estimate in about 3 hours of dropping the truck off with out an appointment. The work was done by the next afternoon as promised. More
Other Employees Tagged: Don Cohen
September 26, 2018
The people at McLoughlin Chevrolet are the best I received top notch help from Matt in the service department today. He answered my questions, took care of my car and explained what had been done cl I received top notch help from Matt in the service department today. He answered my questions, took care of my car and explained what had been done clearly and concisely. More
Other Employees Tagged: Don Cohen, Bruce Lee, Matt Brooks, Christie (warranty clerk)
September 22, 2018
Tire rotation and oil change This was my first time visiting the service center. They were very friendly from the time I walked through the door, until I left the building . Th This was my first time visiting the service center. They were very friendly from the time I walked through the door, until I left the building . The information I received at the end was very helpful. More
Other Employees Tagged: Don Cohen, Matt Brooks
September 11, 2018
Service department The service department folks are awesome. I have never had a bad experience with them. In this case I lost my keys and they got me the key and fob rig The service department folks are awesome. I have never had a bad experience with them. In this case I lost my keys and they got me the key and fob right away and programmed it on the spot. No waiting. Even offered me a ride to go eat. Very nice and professional! More
Other Employees Tagged: Pamela Billings, Don Cohen, John Masterman, James McLean, Jeff Morrison, Lisa Rhodes
August 02, 2018
Jim is awesome! My husband and I have always like the service staff at McLoughlin Chevrolet but we really hit it off with Jim McLean. He was very knowledgeable, patie My husband and I have always like the service staff at McLoughlin Chevrolet but we really hit it off with Jim McLean. He was very knowledgeable, patient and didn’t make us feel dumb about putting WAY too much air in our tire. We will definitely ask for Jim next time we need service. And Charmaine is always a pleasure to work with when checking out. Thank you! More
Other Employees Tagged: James McLean
July 21, 2018
truck tires Don checked me in and all went fast as he had my tires there and ready to go. All the other things were done and the truck looked great at check out Don checked me in and all went fast as he had my tires there and ready to go. All the other things were done and the truck looked great at check out. The check out person was as good as the work fast . Thank you for Don Cohen as he is very good at his job. See next time. More
Other Employees Tagged: Don Cohen