Chase Carignan
Chase Carignan at McFarland Ford of Rochester
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Chase Carignan | Page 2

Product Specialist

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

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4.9
30 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

3 yrs, 4 mos

4.9

30 Reviews

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30 Reviews of Chase Carignan

March 21, 2024

Dealership Rating
Employee Rating

Everyone was friendly and took their time explaining the whole process. I would recommend this dealer. More

by amymatheson0
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cabral, Sean Rooney

March 19, 2024

Dealership Rating
Employee Rating

Chase Carrigan did a great job working with me from test drive to driving out in my new Ford Explorer! First time using McFarland ford and in another 4or 5 years I’ll be back for another Explorer. There was More

by tenman001
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cabral , Benjamin Rennie

Mar 19, 2024

McFarland Ford of Rochester responded

Rick, thank you for your great review and shout out! It's always good to hear Chase provided a positive experience and we'll be sure to pass along the kind words! Thank you for your business and welcome to the McFarland Ford family! We look forward to seeing you again down the road!

March 14, 2024

Dealership Rating
Employee Rating

After searching for a new used car, we came across one at McFarland in Rochester which was an hour+ travel time from our home. Well.worth the drive!. This is the 4th used vehicle we've bought from the McFa More

by 4x McFarland b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

McFarland Ford of Rochester responded

Thank you for your great review, shout out, and past business! It's always great to hear our team exceeded expectations and provided a great experience! We'll be sure to pass along the kind words!

March 13, 2024

Dealership Rating
Employee Rating

Got me in early, and completed the job very quickly. Service desk people were friendly More

by fordnen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bergeron

March 09, 2024

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Sales person, Chase was great. Ben, title might be service manager, was efficient and clear. Finance person, John, was organized and personable. All was great! More

by birchbranchsheep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cabral , Ben Rennie

Mar 09, 2024

McFarland Ford of Rochester responded

Thank you for sharing your experience with McFarland Ford of Rochester! We're glad the team provided a smooth, positive experience!

February 29, 2024

Dealership Rating
Employee Rating

Ordered my truck through McFarland Ford. Everybody there was professional and great. They made the paperwork easy and I left the happy More

by markbmurphy2
Recommend Dealer
Yes

Other Employees Tagged: Lauren Anderson, Jason Quinton, Jonathan Cabral , Ben Rennie

Feb 29, 2024

McFarland Ford of Rochester responded

Mark, we're happy to hear our team at McFarland Ford of Rochester helped make your experience with us a positive one! Thank you for your kind words!

February 28, 2024

Dealership Rating
Employee Rating

Easy smooth lease transaction from the start to finish. I Would highly recommend McFarland Ford. More

by stadvecd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cabral , Ben Rennie

Feb 28, 2024

McFarland Ford of Rochester responded

Thank you for your shout out and great review! We're happy to hear your experience with us at McFarland Ford of Rochester was positive!

February 28, 2024

Dealership Rating
Employee Rating

Just have been treated extremely well by this dealership. Very pleased and would highly recommend them. More

by moderngreensolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Anderson, Jason Quinton, Jonathan Cabral , Ben Rennie

Feb 29, 2024

McFarland Ford of Rochester responded

It means so much to us to see your review! Thank you for your kind words and shout out!

February 27, 2024

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Employee Rating

Have had great experiences with both sales and service department. Both worked with me to fit my schedule More

by shaunjablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Quinton , Dan Bergeron

Feb 27, 2024

McFarland Ford of Rochester responded

Shaun, thank you for your wonderful review! We're glad to hear your experience here at McFarland Ford of Rochester was positive!

February 23, 2024

Dealership Rating
Employee Rating

Very unorganized every time I came in to either look at the car or sign papers I ended up waiting for hours even though telling them I had somewhere I had to be they push the limit and then when I finally More

by andrewgard50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Lauren Anderson, Jonathan Cabral , Ben Rennie

Feb 23, 2024

McFarland Ford of Rochester responded

Hi Andrew, I am sorry to hear that you had a bad experience. I did not realize you felt that way and want to make sure that your concerns are addressed. I know the WeatherTech mats were removed during the full recon process and with the time constraints they were missed being placed back in the vehicle. We did however address that concern right away and hold the mats until it was convenient for you to come and pick them up. I am sorry for pushing the limits on your timetable, we tried our best to accomodate your busy schedule, but if we missed the mark on that I do apologize. I did leave you a voicemail regarding the inspection sticker as I want to get that handled right away. We are happy to come pick up the vehicle and bring back to you once that is complete. I do not want you to be inconvenienced in any way, so if you would like to call me back to schedule a good time for that, please do. I am also available to discuss any other concerns you have. I hope to speak with you soon!- Ben Rennie- General Sales Manager

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