Chase Honaker

Suburban Mazda of Farmington Hills is a wonderful team dedicated to getting their clients into the right car for them! We had an awesome experience purchasing our vehicle and will be back for the next one dedicated to getting their clients into the right car for them! We had an awesome experience purchasing our vehicle and will be back for the next one! More

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Masterful service from the initial contact by Chase, to a “wow” vehicle presentation, by Levi to straightforward paperwork signing by MJ. People here are really nice too. 5 stars! “wow” vehicle presentation, by Levi to straightforward paperwork signing by MJ. People here are really nice too. 5 stars! More

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I had an appointment at 11:00am with Amber and I noticed the vehicle that I was interested in parked in front of the business. I walked inside and stood at the front desk waiting for assistance. There were the vehicle that I was interested in parked in front of the business. I walked inside and stood at the front desk waiting for assistance. There were several offices with employees by themselves. Amber did not welcome me nor did anyone else. At 11:15 I left the business. At 11:22, I received a call from an employee named “Chase” who asked if I was coming in to see the vehicle. I explained the circumstances and he asked why I didn’t go ask for Amber. I said well if Amber knows I have an appointment at 11:00 and I was the only person standing at the front desk from 11:00-11:15 then maybe Amber would approach and ask if I was Jeff regarding the appointment at 11:00? “Chase” then became argumentative. I discontinued the phone call and “Chase” called back continuing to argue with me blaming me for not walking around asking for Amber. Wow! Horrible customer service. Do Not Buy A Vehicle from Suburban Mazda of Farmington Hills. I was very interested in the vehicle and they lost a sale. More

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Suburban Mazda of Farmington Hills I had an appointment at 11:00am with Amber and I noticed the vehicle that I was interested in parked in front of the business. I walked inside and stood at th appointment at 11:00am with Amber and I noticed the vehicle that I was interested in parked in front of the business. I walked inside and stood at the front desk waiting for assistance. There were several offices with employees by themselves. Amber did not welcome me nor did anyone else. At 11:15 I left the business. At 11:22, I received a call from an employee named “Chase” who asked if I was coming in to see the vehicle. I explained the circumstances and he asked why I didn’t go ask for Amber. I said well if Amber knows I have an appointment at 11:00 and I was the only person standing at the front desk from 11:00-11:15 then maybe Amber would approach and ask if I was Jeff regarding the appointment at 11:00? “Chase” then became argumentative. I discontinued the phone call and “Chase” called back continuing to argue with me blaming me for not walking around asking for Amber. Wow! Horrible customer service. Do Not Buy A Vehicle from Suburban Mazda of Farmington Hills. I was very interested in the vehicle and they lost a sale. More

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They had a good used car selection and willing to negotiate on price. Clean dealership. negotiate on price. Clean dealership. More

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This was my first time going through this dealership. Even under less than stellar conditions, everyone here was awesome and honest. As in, actual people. I didn't feel like a number or a sale. I'll make Even under less than stellar conditions, everyone here was awesome and honest. As in, actual people. I didn't feel like a number or a sale. I'll make the drive again in the future, and point others in the right direction. More

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