Chase Raymond

Our family was traveling from out of state and as we entered OH, check engine light came on. Called at 2:30pm, were able to make the 30 minute drive to the Service Center. No questions asked, Mary and entered OH, check engine light came on. Called at 2:30pm, were able to make the 30 minute drive to the Service Center. No questions asked, Mary and her team got us in at 3pm, car was diagnosed. The part not in stock BUT they took from another car on the lot to get us on our way. Checked out with Kenny (Service Tech) and Mary at 4:30pm. Also, before we knew what was wrong, we were looking at our options (just in case) and Chase was wonderful to work with. He stated he would rather get us on the road in our own car versus us having to trade-in. He listened to what we need and what we like, and he was able to show us a few just in case options they had that would work for our family's needs as well as our budget. More

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Chase Raymond and the team were super easy to work with. Felt comfortable getting the best deal and they were very patient in my decision making process. Felt comfortable getting the best deal and they were very patient in my decision making process. More

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Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out! I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out! More

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Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and b with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there. More

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