Chris Brown | Page 17

Purchase of Used Chrysler Van Allowed us to pursue purchasing vehicle at our pace. Great follow up to keep us informed but not rush a decision. Friendly, knowledgeable, thorough Allowed us to pursue purchasing vehicle at our pace. Great follow up to keep us informed but not rush a decision. Friendly, knowledgeable, thorough for both sales and finance. More

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Great personal service Generally I by fleet as we have 11 vehicles mostly sedans for our sales force. I my time is limited and Chris knew that from past purchases. We needed Generally I by fleet as we have 11 vehicles mostly sedans for our sales force. I my time is limited and Chris knew that from past purchases. We needed to replace a Town and country and our employee knew what he wanted, model, color and options. I made one call, Chris followed up with call describing 2 Pacifica's in the system, said he could have them available the following week...perfect. So, 2 phone calls, and 45 minutes at the dealership to do the paper work, write the check, and review options with our employee... Out the door. Thanks Chris !!! More

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Great Experience!! Chris Brown was top notch in helping me decide on my new purchase. No pressure sale at all.Very refreshing Al in financing went the extra mile to get Chris Brown was top notch in helping me decide on my new purchase. No pressure sale at all.Very refreshing Al in financing went the extra mile to get me the best rate possible More

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Happy, pleased and excited! I'm extremely happy with my overall experience with another Luther dealership. The whole process moved quickly and painless. A special thanks goes to I'm extremely happy with my overall experience with another Luther dealership. The whole process moved quickly and painless. A special thanks goes to all who helped me! More

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A couple of bumps in the road but otherwise and ok experienc While my overall buying experience was good I have one bone to pick. After purchasing a van that had a sticker price of almost $36,000, I could not b While my overall buying experience was good I have one bone to pick. After purchasing a van that had a sticker price of almost $36,000, I could not believe that only $20 worth of gas was put into the vehicle. Obviously, I can afford to buy the gas, I just thought this appeared very cheap on the Chrysler dealership's part. In comparison: my son-in-law recently purchased a used vehicle, for one of his sons, at a local Lexus delearship. They not only washed, waxed, cleaned the interior, changed the oil but also sent him off the lot with a full tank of gas. More

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I would buy from this dealer again This is the first time I bought a vehicle from Luther dealer. Overall experience was good. I'd buy from Chris Brown at Luther again. This is the first time I bought a vehicle from Luther dealer. Overall experience was good. I'd buy from Chris Brown at Luther again. More

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Great Service!! and friendly! Every member of the Luther Jeep dealership in Brooklyn Park, MN, are a very cohesive group that is there to serve the customer. Excellent treatment by Every member of the Luther Jeep dealership in Brooklyn Park, MN, are a very cohesive group that is there to serve the customer. Excellent treatment by every staff member in every department. I am treated extremely well on any visit, from routine oil change service to any warranty call back. Vehicle sale prices are competitive, and they earn your business. I would highly recommend this dealership. Please post my review on the show floor, and employee bulletin board. This team needs to be commended. P.S. I am treated with the same service at all of the Luther dealerships I have bought from: Burnsville VW, Westside VW, Inver Grove Heights Nissan, and Brookdale Jeep. I refer Luther to all of my friends and co-workers. Don Cappaert, 6 car customer. More

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New RAM Purchase Chris Brown was excellent to work with. He was incredibly honest throughout the entire research/purchasing process. Being a very educated buyer, I w Chris Brown was excellent to work with. He was incredibly honest throughout the entire research/purchasing process. Being a very educated buyer, I was impressed with Luther Brookdale's pricing. The online advertised price for my RAM was much lower than True Car offerings and the other dealers I had been working with refused to offer the exact same vehicle at that price. They actually said rather rudely if I can get the truck for that price I should buy it, ha. It was a great experience overall. The only demerits I can note are the quality of the detail service provided and the fact that I asked for a full tank of gas before agreeing to purchase and I was only provided a quarter tank. Don't get your vehicle detailed here. They will leave cleaning product all over your trim and in the seams of the exterior features (door handles, etc.). Clearly a rush job. The sales team is top notch however. More

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Oil Change Tire Rotation Robert Tollefson was very helpful in keeping inform and getting me out as fast as possible.It was very good service. Robert Tollefson was very helpful in keeping inform and getting me out as fast as possible.It was very good service. More

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Smooth transaction After 41 years, I have purchased my first brand new vehicle. Pricing out my Dodge van online, I called a handful of local dealers to try and locate o After 41 years, I have purchased my first brand new vehicle. Pricing out my Dodge van online, I called a handful of local dealers to try and locate one with the specific options I wanted. Chris Brown was the man up to the task and emailed me a copy of the window sticker ASAP. He found me exactly what I was looking for and at an unbeatable price. When I arrived at the dealership, I just signed on the dotted line. Smooth transaction! Having some options installed and body and paint protection applied the following day, I left my new van in Chris' hands. He was nice enough to drive it to me after the work was done - 40 miles from the dealership. Great service indeed!! More

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