Chris Brown | Page 31

Great experience again and again Everyone at this dealership from Chris to Brittany to Pablo to Willie to Jon to Byron to Rodger to Lana to Jake to Devin to Jim to Tino to Billy to To Everyone at this dealership from Chris to Brittany to Pablo to Willie to Jon to Byron to Rodger to Lana to Jake to Devin to Jim to Tino to Billy to Todd make this dealership outstanding on service before during and after purchase. Highly recommend as they have always done the right thing for me even if it costs them money. Thank you PNH! More

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Good service Great service, he always provides very good information for me. He goes far and beyond to provide good Service.. I will be coming back for service soo Great service, he always provides very good information for me. He goes far and beyond to provide good Service.. I will be coming back for service soon. More

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30k service chris brown and their survive staff are great to work with. Very responsive, friendly, and knowledgeable in all aspects of the Porsche experience. Tha chris brown and their survive staff are great to work with. Very responsive, friendly, and knowledgeable in all aspects of the Porsche experience. Thank you More

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Chris Walked Me Off The Ledge I called Service Advisor Chris Brown and told him about my problem with my 1999 Boxster. The battery had died and I could not open the front trunk to I called Service Advisor Chris Brown and told him about my problem with my 1999 Boxster. The battery had died and I could not open the front trunk to access the battery to replace it. After explaining that it could be opened through the front wheel well or the fuse box, but it was a technical procedure that I probably would not want to try, he recommended I tow the car to the dealership. Once the flatbed arrived, my AAA driver was not willing to attach the tow to the car, since my toe hoop was in the trunk and could not be accessed. I called Chris and he explained to the driver how to attach the tow, but also suggested we try the tow hoop from my 2018 Cayenne. The Cayenne hoop would not work, and the driver was not willing to attach the tow the way Chris recommended. Totally frustrated with everything, I called Chris back and told him I would leave the car in my garage until my son's next visit from Seattle and turn the car into a planter! While on the phone with Chris, the Tow Truck a driver figured out a way to get the car in the flatbed and we were on our way. I was a wreck by the time I got to the dealership. However, my day got a thousand percent better after I met with Chris. He was reassuring that they would be able to get the trunk opened, replace the battery and have me on my way in plenty of time to get to my 2:00 p.m. meeting. He took excellent care of me, his calming manner was just what I needed AND the excellent coffee. The dealership personnel are always friendly, accommodating, a try to make me comfortable whenever I visit. I even had a chance to visit with the salesman who sold me my Cayenne. They ALWAYS exceed my expectations! Of course, Chris had my car ready, washed and brought to me in plenty of time for me to make my merting. Thank you, Chris, for turning the disasterous start to my day into a great one! More

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Porsche Experience I stopped the dealership for a minor problem with tire pressure which I thought was related sensor, Chris quickly had the problem on the spot and iden I stopped the dealership for a minor problem with tire pressure which I thought was related sensor, Chris quickly had the problem on the spot and identified a couple of other issues with my descriptions, an appointment was set. On the day of servicing, car dropped off and a nice loaner was kindly provided. Work done in 24 hours just in time for my trip. Through the duration, I was constantly informed the status and timing. Work done beautifully, all the symptoms/problems appeared to have been fixed, including a major mechanical job (likely transfer case replacement), all under warranty. Sincerely thanks to Chris for his expertises and excellent service! More

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Needed complex but minor issue diagnosed and fixed Issue to passenger side mirror in 12 year old 911. Got estimate for repair , needed to order parts: I asked for time to consider this non critical re Issue to passenger side mirror in 12 year old 911. Got estimate for repair , needed to order parts: I asked for time to consider this non critical repair due to parts costs. I much appreciate non pressure, time to consider on this older vehicle Whether or not to make it “perfect” Very helpful, very professional Cannot remember tech’s name (very good) More

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Porsche North Houston Outstanding Service Been using them for 4 years on 2 different 911s (‘95 & ‘12.) Always get it and make it right every visit. Ask for Chris Brown. Been using them for 4 years on 2 different 911s (‘95 & ‘12.) Always get it and make it right every visit. Ask for Chris Brown. More

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40000 Service We always enjoy having our Cayenne service at Porsche North Houston. They have great professional staff that will answer all your questions or concern We always enjoy having our Cayenne service at Porsche North Houston. They have great professional staff that will answer all your questions or concerns. We will be back. More

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This is our second purchase from Porsche North Houston! Porsche North Houston is my favorite dealership by far! I have purchased two vehicles from them. Lela and Byron went completely above and beyond and C Porsche North Houston is my favorite dealership by far! I have purchased two vehicles from them. Lela and Byron went completely above and beyond and Chris Brown in service has always been amazing as well. I highly recommend them. Will most definitely but from them again. More

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Perfection! Every time I have been here the service has been outstanding from every single person I come across. I’m in and out in less than 5 minutes and always Every time I have been here the service has been outstanding from every single person I come across. I’m in and out in less than 5 minutes and always happy with the results. More

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