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Chris Dugas

Overview Reviews (194) Inventory (125)

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Chris Dugas

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Chris Dugas

Service Advisor

Upstate Chrysler Dodge Jeep RAM

125 Prospect St
Attica, NY 14011

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4.9

194 Reviews

Overview Reviews (194) Inventory (125)

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4.9

194 Reviews

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194 Reviews of Chris Dugas

April 27, 2024

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Employee Rating

Always a pleasure! Convenient, fast, reliable service. Appointments are scheduled at a convenient time for me. Convenient, fast, reliable service. Appointments are scheduled at a convenient time for me. More

by DJ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Johnson

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April 22, 2024

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I have been to this dealership 2 times and have received nothing but the best customer service. They communicate in a quick and timely manner. nothing but the best customer service. They communicate in a quick and timely manner. More

by Chad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Chad, we're glad to know you've had positive experiences at Upstate Chrysler Dodge Jeep. We always aim for quick and efficient communication. Thanks for your feedback!

April 21, 2024

Dealership Rating

Employee Rating

Great service and wonderful staff. . friendly and understanding Clean knowledgeable reliable 8 value their assessment . friendly and understanding Clean knowledgeable reliable 8 value their assessment More

by c.merriman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Doherty, Tina Corke, Valerie Wooton, Heather Stroh

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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. We strive for friendly and knowledgeable service! Thanks for your review.

April 20, 2024

Dealership Rating

Employee Rating

Sales staff is top notch very helpful in finding a vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem to have no idea why you brought the car in and service to be performed. More

by DPENEPENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victoria

Helpful 0

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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you had a positive experience with our sales team, but we apologize for the communication issues in our service department. This is not the level of customer care we aim to provide and your feedback helps us improve. Please reach out so that we can discuss this further. Thank you, Madison Bork - Business Manager - 585-591-0678

April 19, 2024

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Employee Rating

A wonderful experience, everyone at the dealership is very welcoming and helpful.I highly recommend very welcoming and helpful.I highly recommend More

by mmohun

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to hear you had a great experience with our team here at Upstate Chrysler Dodge Jeep! Thanks so much for your business!

April 19, 2024

Dealership Rating

Employee Rating

Top notch service department. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. More

by Michelle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Heather Stroh

Helpful 0

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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Michelle, we're so glad to know you found our service department at Upstate Chrysler Dodge Jeep efficient and top-notch. Thanks for recommending us to your family and friends!

April 11, 2024

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Employee Rating

They take great care of us and our vehicles, we are very lucky to have them so close to home. lucky to have them so close to home. More

by kpych8685

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to be part of your automotive journey and thank you for the awesome review! We look forward to seeing you again at Upstate Chrysler Dodge Jeep!

April 11, 2024

Dealership Rating

Employee Rating

great service department. Mike Johnson does a professional job as salesman for your Upstate Dodge Mike Johnson does a professional job as salesman for your Upstate Dodge More

by btreat11354

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Doherty, Tina Corke, Valerie Wooton, Heather Stroh

Helpful 0

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Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation. - Upstate Chrysler Dodge Jeep

April 11, 2024

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Employee Rating

First time customer and I loved this cheery and friendly place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! More

by Darlene P

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Darlene, we're so glad to hear you had a positive first experience at Upstate Chrysler Dodge Jeep! It's great that our team made you feel welcome and comfortable. We hope to see you again soon!

April 06, 2024

Dealership Rating

Employee Rating

Chris Dugas is a great asset to the dealership. He makes Service a real pleasure. He makes Service a real pleasure. More

by GabeM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 08, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Gabe M! Thank you for leaving us this five-star review and the kind words about Chris from our service team at Upstate Chrysler Dodge Jeep! We'll see you next time!

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