Chris Fischer at Ray Skillman South Side Auto Center

It was great doing business with the sales team of Shayne/Chis. The team effort shows in the results of a great buying experience.

I wasn't the easiest customer to work with and Shayne/Chis dealt well with me.

Have a great sales year,

I cannot say enough good things about the whole new car purchase. Any requests were handled in a professional and courteous manner. This was from the first visit through the final paperwork and payment with finance.

Bill

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My experience in purchasing a new car -- a 2012 Buick LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service.

Chris Fischer, assisted by Shayne Payton, were outstanding sales representatives in every possible way. I was given excellent information about the LaCrosse and its features, and I was shown the various options and upgrades which were available.

I recived a fair price on my trade-in, and the pricing of the car, and the 39 month lease, were explained completely to me. I paid less than I expected, and less than other dealers which I consulted, and that was a pleasant surprise!

Throughout the process, the tone was low-key and absolutely without pressure. I was never given unreasonable deadlines for decision-making, and there was no attempt to get me to reach a decision sooner than I wished to do so.

I not only would tell others about my psotive experience, I would certainly return to Chris and Shayne for other automotive needs. Since my purchase, I have received updates about service options, always with a statement that I can call and ask for help or advice at any time. Follow-up has been active, consistent, and welcomed.

I give my highest recommendation to Chris and Shayne, and to Ray Skillman, which has obviously recruited and hired quality personnel and then trained them well in the essence of customer service.

A+ in every way!

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Chris Fischer was great to work with when buying my new 2012 GMC Acadia. He let me test drive several vehicles and even offer to let me take it home for the weekend to make sure that it was the car I wanted. He was friendly, informative and has checked on me several times to make sure the car is working out for me.

My tire sensor light came on during a really cold spell and I called Chris to see if there was something I should do. He told me to bring it to the service dept immediately, which I did, and they had me in and out in 10 minutes. And they were all very friendly as well.

Love my Acadia!

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I was just in there this past Monday and worked with both Shayne Payton and Chris Fischer. They were both super friendly and helpful. Buying a car can be very intimidating but they both made you feel at ease and were never pushy. They also made sure that a piece of trim that was loose was fixed the very next day. I love my car so much and would definitely recommend these guys to anyone. I would also work with them in the future.

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My experience at RS was great. From the time I walked on the lot and was treated like a real human being. I have had no so good experiences in buying used cars and was pleasantly surprised that Shayne and Chris saw where I was, respected my decision, worked with me on price and then sold me what I wanted for the price I wanted. That never happens. And while this wasn't a "huge" sale for them they treated me and my wife like we were very important and our business mattered. Both gentlemen were courteous and thanked me for my military service and gave me a fair deal. I WILL recommend my friends and co-workers shop RS first! Thanks for making this painful process of buying a mini-van the greatest it could have been.

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