My Review Of Ray Skillman South Side Auto Center:
My experience in purchasing a new car -- a 2012 Buick LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service.
Chris Fischer, assisted by Shayne Payton, were outstanding sales representatives in every possible way. I was given excellent information about the LaCrosse and its features, and I was shown the various options and upgrades which were available.
I recived a fair price on my trade-in, and the pricing of the car, and the 39 month lease, were explained completely to me. I paid less than I expected, and less than other dealers which I consulted, and that was a pleasant surprise!
Throughout the process, the tone was low-key and absolutely without pressure. I was never given unreasonable deadlines for decision-making, and there was no attempt to get me to reach a decision sooner than I wished to do so.
I not only would tell others about my psotive experience, I would certainly return to Chris and Shayne for other automotive needs. Since my purchase, I have received updates about service options, always with a statement that I can call and ask for help or advice at any time. Follow-up has been active, consistent, and welcomed.
I give my highest recommendation to Chris and Shayne, and to Ray Skillman, which has obviously recruited and hired quality personnel and then trained them well in the essence of customer service.
A+ in every way!
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Ray Skillman South Side Auto CenterAdded:
12/5/2012 10:12:59 AM
We're so glad your expectations were exceeded! Thank you for being willing to tell others about your positive experience. We look forward to a working with you again in the future!