Chris Fitzgerald | Page 51

Not Happy I was brought in this dealership by a friend who highly reccommended this dealership. I came to table with some difficulties however nothing that bad I was brought in this dealership by a friend who highly reccommended this dealership. I came to table with some difficulties however nothing that bad. I was shown a car, told everything was going to work out and to go home and relax. Come Monday I spent most of my day on email with the sales, and constantly asking to provide document after document only for each time I provided a document I was told "not good enough." Short of me being told that I couldn't get a loan or a car in my name I knew where this was going. At the end of day 2 I was finally told that there was just nothing they could do fo rme but to come back in a few weeks if your circumstances change. That does me nothing when I don't have a car now. The very next day I was introduced to another Ford Dealership and that Sales Manager heard everything I told him, I told him the entire story. In 2 1/2 hrs I was approved, in my name, traded in the car and walked away with a few thousand dollars I was shocked. How could the same car company but different dealerships comes up with totally different answers, totally different exsperiences. I was shocked. I highly reccomend to use Lester Glenn down in Ocean, NJ it is worth the drive, especially when your credit is not "perfect" or don't have a credit score of anything less that 750. You will not be treated fairly and you will be strung along. I don't blame the sales rep who helped I blame the in-exsperienced credit manager and sales manager not standing by there words especially when they were told the story from the beginning. More

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Friendly and Responsive Sales folks Recently leased an MKC from Malouf in North Brunswick. Normally hate the sales experience. However, dealing with Chris Fitzgerald and Dino Gemgnani JR Recently leased an MKC from Malouf in North Brunswick. Normally hate the sales experience. However, dealing with Chris Fitzgerald and Dino Gemgnani JR to get the car I wanted was a pleasure. No high pressure. They knew what I wanted and could afford. I had to wait till the lease price came down some, but in the end drove home with the car I really wanted, Would highly recommend both Chris and the Sales manager Dino Jr to anyone. More

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Fastest Lease on a New Ford Focus! My father did the shopping for me ahead of time and picked out the perfect vehicle. I was in a pinch. My current vehicle broke down with engine dama My father did the shopping for me ahead of time and picked out the perfect vehicle. I was in a pinch. My current vehicle broke down with engine damage, I just graduated nursing school and started a new job which I desperately needed transportation to get to. I took the morning off to come in. Dino and Chris took my completed application and got the car ready while I waited. They were pleasant and made it a very easy process. Most importantly they got me back on the road in time to get to work! Thank you! I understand now why my father buys all is cars from Malouf! More

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New Lease ford escape There were 2 reasons that we leased the car at Malouf Ford; the second reason was because we loved the product, the first reason was because of Chri There were 2 reasons that we leased the car at Malouf Ford; the second reason was because we loved the product, the first reason was because of Chris Fitzgerald. This is the 3rd car that we either purchased or leased at Malouf Ford. The sales people were always very courteous and professional. This time we dealt with Chris Fitzgerald who was extremely pleasant, very professional and listened to what we were looking for and then presented us with several options. Never once did he try to sell us something that we didn't want. He was patient and I had mentioned that I did not want to haggle about price. I wanted their best price for the lease and I would let them know in 2 days. Chris talked to his manager and 15 minutes later came back with their price. The next night we called Chris and said deal. More

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GREAT LEASING EXPERIENCE! My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the dif My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the different options. He was extremely knowledgeable and patient with us both. In the end she went with the Ford Focus on a lease which will suit her just fine. In a few years, when she is a little bit older, she will have the flexibility to see what her needs are then and make a change if necessary. It was a great experience and we are both very satisfied with her reliable and protected new car. More

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Great Service! I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great pr I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great price. I searched around at other dealers and found they were too pushy and wanted me to sign papers within minutes, so when I met with Chris I was pleasantly surprised at his service. (Note: I am very indecisive with big decisions) Not too pushy, let me have the time I needed to decide and sat with me reviewing all ins and outs of leasing. I loved the Focus and with such great service I knew this was the dealer I would want to lease my car from. I have no doubt that if I encounter any problems over the next few years I will receive nothing but exceptional service. More

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Great Buying Expirence My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald before. When we arrived at the dealership Chris was helpful in working with the service department to determine what was wrong with our car. It had blown its second transmission in 50,000 miles. Facing this problem we asked Chris to show us some new cars, he seemed genuinely happy for us that we we're able to afford a new car. Thoughout the selection process he was very forthright about the pricing, cost and fees, and options available to us given our financial situation. Although, my fiancée is the type of guy that will spend hours reading Amazon reviews before he buys anything he seemed comfortable and confident working with Chris. In the end we paid less for our car then the Kelly Blue Book value, and added to that our car loan has only a 1.9% interest rate. There were also no unnecessary fees or financing fees tacked on. Throughout the whole Expirence it felt like Chris and the team at Malouf Ford was on our side, working for us, to help us understand the complex maze of financing and pricing presented by Ford Corporate. Although we live in Maryland, after this experience, we will buy from Malouf again. More

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