16 Reviews
Write a Review16 Reviews of Chris Freisen
April 27, 2024
Blake Masso was amazing from start to finish! We knew what we wanted and he worked hard to get it for us! Would 10/10 recommend using him every time! We will definitely be repeat customers! We knew what we wanted and he worked hard to get it for us! Would 10/10 recommend using him every time! We will definitely be repeat customers! More
Other Employees Tagged: Gerardo Guel, Blake Masso
March 27, 2024
This dealer on the used side is absolutely horrible. They were nice to you up to the time of the sale but afterwards not so much. To contact them is next to impossible, especially the gm Lance. He NEVER They were nice to you up to the time of the sale but afterwards not so much. To contact them is next to impossible, especially the gm Lance. He NEVER returns your phone calls and must work weird hours as he is never there and you get sent to voicemail instantly. We purchased a car there and in less than the time our temporary tag expires we were having issues. And not one of them were corrected. One was just a minor mechanical issue. They said we could bring it in and they would fix it. We brought it in but they never fixed it because they had to order the part and it hasn’t came in yet. We purchased the extended warranty because we were told it would give us peace of mind and that it would cover everything bumper to bumper. Well, we found out that what they really meant was front bumper to front bumper and nothing in between. We were not told ANYTHING about what the warranty does NOT cover nor were we given any paperwork or brochure regarding the disclosures of the warranty. DO NOT BUY ANY WARRANTY!!! Do NoT Trust that the vehicle has been thoroughly inspected for damages or simple things not working like brake lights!!!!!!! They quoted us $1600 to fix !!!!!!! By the way it IS NOT covered by the SO Called Warranty!!!! Our bill was over $5400!!!! For having a $15000 car for 45 days!! Update: We worked with James who oversees tne used car side. He was great. He helped us get into another car along with salesman Joseph. Thanks guys for making it right and taking care of us. We greatly appreciate it!!!! I do think that the warranty coverage should be disclosed more so people know exactly what they are getting before making a final decision. More
Other Employees Tagged: Jesus Velasco, James Martin, Joseph Emberson
February 27, 2024
Chris has been extremely helpful and responsive in working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person! working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person! More
January 24, 2024
Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. More
January 23, 2024
I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having concierge service. I will not take my car anywhere else. More
Other Employees Tagged: Bill Doyle
January 22, 2024
Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he wil for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he will text and try to respond as quickly as he can! More
Other Employees Tagged: Garay Winkler
January 20, 2024
Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly. Great with customers, very informative, and friendly. More
Other Employees Tagged: Michael McCollum