Chris Geletzke
Chris Geletzke at Taylor Ford
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Chris Geletzke | Page 2

Service Advisor

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of Chris Geletzke

September 12, 2023

Dealership Rating
Employee Rating

Excellent customer service and a great service writer is Chris. Is very attentive and always makes sure I am satisfied More

by croy33
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

Andy at taylor ford is my go to guy, 9 vehicles since 2015. Couldn't be happier with his professionalism and the service I receive at taylor ford. More

by BMAX1.WW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

July 28, 2023

Dealership Rating
Employee Rating

When are you reaching out to me (Who's Mandy is she still in a meeting) You are full of what I don't know been over a month More

by Trig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 30, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 29, 2023

Dealership Rating
Employee Rating

Been a customer at Taylor Ford for 30 years, (Ray Whitfield) or more never again Rude and don't care. If you are a senior stay away, they will try to bully you,even charged me 3 percent for my charge More

by Trig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 04, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 16, 2023

Dealership Rating
Employee Rating

All around great experience from start to finish! Very Satisfied - will be back for my next vehicle! More

by LAUREN492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Patton

Jun 18, 2023

Taylor Ford responded

Hello, your positive rating has truly brightened our day! Thank you for sharing your experience with us. We strive to deliver the best service possible, and it's rewarding to know that we met your expectations. If you have any further needs or requests, please don't hesitate to reach out. We can't wait to have the opportunity to serve you again.

May 22, 2023

Dealership Rating
Employee Rating

service did not communicate well with me. I found myself reaching out for status updates. I was left with out a vehical for three days, and no updates for the following 3 days. Once my car wa More

by MSAREIN2
Recommend Dealer
No
May 23, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 18, 2023

Dealership Rating
Employee Rating

I have leased several cars from Taylor Ford. When I come in with a concern their team is always very helpful. More

by GLORIA.RAMEY
Recommend Dealer
Yes

Other Employees Tagged: Nick Isom

May 19, 2023

Taylor Ford responded

Hello Gloria, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 12, 2023

Dealership Rating
Employee Rating

Sales staff was great to work with. Service was abysmal. Dropped off my vehicle for service, had to call over and over again to get updates on the status. Chris was assigned to the More

by HubbleScope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 31, 2023

Dealership Rating
Employee Rating

There was a special on the 2022 Edge, and Dan found one in the Star White which please my wife and myself. I do wish that monthly lease payments were in line with the F150 I gave up. Even with $6500 in inc More

by SKILIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittney Fuchs , Dick Miller, Dan Kontur-5 stars!

Feb 01, 2023

Taylor Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

September 16, 2022

Dealership Rating
Employee Rating

Chris G. and rest of Taylor Ford Service team were all awesome all-stars. The process from start-to-finish was smooth and timely like clockwork with high-qual More

by Wayne Cooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 19, 2022

Taylor Ford responded

Hi Wayne, Thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with Chris and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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